CEO insight

CEO Insight

BICS and its customers growing together

Dear customers and partners,

More than anything BICS values the trust our service provider customers place in us to help them drive global connections and a seamless international experience for their own customers.
We want to thank every company we work with for the support given to us and the confidence in our expertise. Between us, we have created working relationships which provide continued improved experience to the increasingly demanding user. Together we connect the world.

Since our earliest days, BICS has been out in front pioneering interoperability technologies and steadily growing our global footprint to the point where, today, our extended network and 100 points of presence enable more than 700 communication service providers (including more than 400 mobile operators), to benefit from our wide range of interoperability and interconnect services.
The services we provide to communication service providers have made us one of the top three voice carriers in the world, as well as the world’s leading provider of mobile data carrier services (signalling, messaging, and GPRS roaming).

Building profitability is a burning issue for communication service providers in the face of ever increasing competitive and regulatory pressure, resulting in a decline of wholesale and interconnect prices and of retail prices. Our technology and solutions help communication service providers to compete even more dynamically in a market that presents new challenges every day. This is why we are helping our customers to optimise their activities. Our aim is to grow with our customers and extend together. More than these aspects of our services, our reputation in the industry points to our people, who are committed to customer satisfaction and setting out every day to make a difference.
Needless to say, that the telecommunications market is becoming increasingly competitive and complex. Within this fast-changing and converging ecosystem, our mission is to develop more and more international connectivity and interoperability services. This is why, with the strong support of our shareholders, we are investing heavily to stay ahead of the technological evolution and bring new features that will make the difference.

However, the only way to succeed in this mission is through listening to our customers, and other communication service providers who are yet to become customers, to understanding ever better how we can address their needs. We are extremely excited about moving onto the next phase with all our stakeholders, and rising above the next challenge, wherever it may arise and whatever it may be. Together we will build the future, because your success will be our success!

Daniel Kurgan, CEO BICS