Working at BICS

Your career at BICS

BICS delivers best-in-class international wholesale solutions to any communication service provider worldwide. Through its Mosaic portfolio, a comprehensive, flexible and innovative suite of solutions designed to be used individually, or collectively, BICS meets the existing and future requirements of the global telecoms industry.

BICS’ headquarter is located in Brussels with regional offices in Bern, Madrid, Dubai, New York and Singapore. We also have a satellite office in Beijing and local representation in Accra, Cape Town, Miami, Montevideo, Nairobi and Toronto. Our team continuously strives to provide our customers with the highest levels of quality, reliability and interoperability enabling them to maximise their end-user value.

With our successful consolidation strategy, and a continuing focus on technological advancement and innovation, we have achieved a world-leading position in the international Voice and Mobile Data markets.

Do you want to be a part of this dynamic and challenging world? BICS is looking for talented and ambitious people who want to change the world of communications. Have a look at the current vacancies below!

You can apply for one of the below vacancies via the official website of the Proximus Group by hitting the "APPLY NOW!" button below. Once the website accessed, select "BICS" in the "Company Select" box and click "Search" to view the opened positions and apply.

Strategy & Product Management
  • Senior Product Manager Roaming (16178)
    You manage the mobile roaming products across the organization in order to exceed Mobile Roaming financial budget;You lead the development activities of new partnerships with an important focus on the acquisition of multi-IMSI sponsors:Management of the Go To Market and the relevant collateral/business modelCoordinate commercial processes related to...
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  • Sales Product Manager Fraud  (16957)
    You manage the Fraud Protection offering for the wholesale and retail Telecom Industry;You define and implement the customer approach and go-to-market strategy;You draft sales collaterals in your domain;You interface with BICS’ program management office for product enhancement and implementation;You support technically the sales team in sellin...
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  • Program Manager  (15298)
    You will ensures the delivery of E2E program requiring cross business unit coordination & investment in different areas:  new business products launch and/or services, IT software development, technical or network evolution, commercial contract and organizational change at the appropriate level of quality, on time and within budget, a...
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  • International Account Manager Capacity for the African Region (15901)
    In order to further develop our leadership position in the Sub-Saharan African Region, we are looking for an International Account Manager to reinforce the existing team.As an integral member of the CBU (Capacity Business Unit) sales team, you will provide support in all aspects of development.Task descriptionYou will promote/sell BICS international...
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  • International Carrier Account Manager - Located in Singapore (15766)
    In order to further develop our leadership position throughout Asia, we are looking for an International Carrier Account Manager to reinforce our voice and mobile data business.You will promote/sell our international wholesale Voice and Mobile Data solutions to increase our leading position and market share throughout Asia;You will be responsible fo...
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  • International Account Manager Satellite Services (14944)
    We are currently looking for a Service & Sales expert with customer facing and target carrying responsibilities. The role is to work with potential customers on answering their technical questions about BICS satellite services; SatFlex, MultiFlex and in particular with a specialisation in the RouteFlex service.As an integral member of the C..
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  • International Account Manager for Africa (16938)
    You promote/sell BICS international wholesale voice and mobile data solutions (Signaling, SMS, GRX, MMS, Roaming Hub…) to increase BICS' leading position as a telecommunications gateway;You are responsible for the further development of your customer’s portfolio including the new data solutions in the area of roaming (such as Roaming Va...
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  • Mobile Data Business Manager - Middle-East (16954)
    In order to further develop our strong position throughout Middle East, we are looking for a Mobile Data Business Manager to grow our footprint in the areas of Mobile Data interconnection and roaming.Tasks description:You promote/sell BICS International Wholesale Mobile Data and Roaming solutions throughout Middle East and provide pre-sales technica...
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  • Head of Voice Market (17082)
    Manage the Voice commercial operations for BICS High Quality Voice services on a day-to-day basis with overall responsibility quality, price, deal making approval, reporting, organization, running processes etc. Participate to high volume/revenue deal negotiation in cooperation with sales and with decision making power. Define Market Tacti...
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  • Commercial Assistant (17078)
    MTN is a key cornerstone of BICS business and a significant Shareholder. This role will support the team in delivering exceptional service ensuring that we over deliver on our commitments. Sending monthly Group price lists updates regularly to MTN Group and opco’s ensuring compliance to benchmarking requirements. Evaluating all...
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  • Account Manager MVNO (16946)
    You detect leads for BICS by screening the European market and qualify the opportunities;You help prepare and provide commercial proposals that convince customers to choose BICS services and solutions to support their business needs with all involved departments;You will provide pre-sales consultancy and guidance throughout, the sales process; You w...
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  • International Account Manager Mobile Data (16945)
    You promote/sell BICS’ international wholesale Mobile data and Roaming solutions to increase BICS' leading position and market share throughout Europe.• You are responsible for the further development of your customers portfolio that includes all Mobile Data solutions • You are responsible for selling mobile data solutions wit...
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  • Senior Business Developer OTT Asia - Located in Beijing (14679)
    To further reinforce our market development activities with Over the Top providers, Social Media companies, and Alternative Service Providers, we are looking for a creative and motivated sales professional to be based in Singapore/Asia. The areas of responsibility shall include the following:You will identify and quantify opportunities, develop sale...
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  • Procurement Expert  (16955)
    You will be part of a small team that is driving the establishment and maintenance of supplier and partner agreements and relationships, supporting key projects and business initiatives of BICS; As a Procurement Expert, you will be executing the purchasing and partnership strategies and policies and establish and maintain contracts and relation...
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Operations & Engineering
  • Senior Service Engineer IP/MPLS, Security (12829)
    You manage and execute network projects coming from the engineering department;You’ll assure network availability/quality and perform active and reactive maintenance actions together with other internal teams;You’ll interact with our vendors in order to follow up on reported issues;You’ll take part in a guard duty service to suppor...
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  • Service Engineer (16740)
    Responsibilities:Mobile Services InterconnectionYou implement and test customer interconnections for all mobile services such as SMS, MMS, Signalling, IP, GRX, …You assure configuration data quality in order to have full visibility of the customer interconnect in the different tools (internal and external);You handle implementation projects i...
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  • Senior Capacity Activation Engineer  (16956)
    You will implement/maintain standard to complex IP solutions meeting customer demands, IP Network solutions that enable the rollout of new IP products/services;You will review existing network practices, including standardizing configurations and implementation strategy for border and provider edge routers is expected;You will be subject matter expe...
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  • Network and Systems Engineer (16940)
     Lead and contribute to the analysis, design, development and implementation of network solutions and OSS systems (Operational Support Systems) based on business, technical, operational (provisioning, service assurance) or regulatory requirements.  Implement concerned solutions following defined objectives, budget, effort and timing while ...
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  • Service Manager for BICS’ African Mobile Operators (16830)
    You are the dedicated Service Manager to a selection of BICS key African Customers for all the International Telecom Services including Roaming, Mobile Data and Voice, they are buying from BICS. You are their main contact point for all post-provisioning service related issues next to the normal day-to-day provisioning or repair procedures;You establ...
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  • Service Engineer Capacity Activation (16831)
    You implement, configure and test customer ETH/IP/Packet interconnections, and service on top such asIPX Access, IP-Transit, IP-Peering, …VoIP connectivity, …Leased Lines, from a 1mbits.s and up to 10gbits.s, and on ETHoSDH, DWDM and Carrier Ethernet environments;You configure the CPE, you support the installation with a 3rd party, and...
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  • Network Operation Center Manager (16785)
     You will be operational interface with the customers (complaints handling, escalations). Your first goal is to delight the customers;You will manage the 24 x 7 monitoring, maintenance, 1st line repair and 2nd line repair of the whole BICS Worldwide Transport Network, Platforms and Services (2nd line is only for the transmission services: TDM);...
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  • Transmission Specialist Engineer (16786)
     You will ensure pro-active and re-active maintenance, repair and testing activities in the network and with  the customer, in collaboration with equipment vendors (SDH-DWDM) and sub-contractors worldwide;You will ensure that all relevant transport alarms in the Network and Services are managed according to defined rules;You will support t...
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  • Senior Service Engineer IP/MPLS (Operation) – NY, USA (15720)
    You’ll assure network availability/quality and perform active and reactive maintenance actions together with other internal teams;You’ll interact with our vendors in order to follow up on reported issues;You’ll take part in a guard duty service to support our 24/7 organization;You’ll continuously follow the technical evoluti...
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  • Network and System Engineer (security) (13372)
    As our Expert Security & Datacenter Network Engineer, your mission will be to analyse, design, develop and support maintaining technical solutions for BICS datacenters and networks in order to support the activities and the strategic goals of the company. You engineer centralized datacenter and remote datacenters networks for international ...
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  • Network and System Engineer for IP Core Networks (14959)
    You analyse, propose, design, develop and validate technical solutions developing and maintaining BICS international network in order to support the activity and the strategic goals of the company.Your main tasks will be to: - Engineer large and complex IP network infrastructure for International...
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  • IT Infrastructure Architect (16104)
    We are looking for an IT Infrastructure and Services Architect with a broad profile covering multiple areas in IT infrastructure (servers, storage, shared services, middleware…), having at minimum 3 years of relevant experience with the analysis, design and deployment of small and medium size infrastructure projects.    &n...
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  • IT Test Engineer (17081)
    Responsible to create and validate the master test plan, and plan the adequate resources following the project plan. Responsible to prepare and validate the tests cases, E2E business scenario in interaction with the relevant IT & business representatives, and get the right testing estimate out of it to build a reliable testi...
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  • IT Security Engineer (16834)
    In this role you will be responsible for :Development and implementation of global security policies, standards, guidelines and procedures to ensure on-going maintenance of security.Set-up and organize the interdepartmental activities ensuring the security roadmap is aligned with all internal and external stakeholders.Provides guidance for security ...
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  • Java Lead Developer (16555)
    Part of a small team, the Lead Developer will be responsible end-to-end for the development phase of the project. He or she follows through on the process from business analysis up to the release into production (includes technical analysis, estimation, development, testing, bug fixing and post-production). As Java Lead Developer you will:Drive...
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  • .NET Lead Developer (16105)
    Part of a small team, the Lead Developer will be responsible end-to-end for the development phase of the project. He or she follows through on the process from business analysis up to the release into production (includes technical analysis, estimation, development, testing, bug fixing and post-production).You will:Drive, coach and lead a small deve..
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  • IT Business Analyst - Mobile Data Domain (16121)
    You will design effective business solutions by determining the required specifications regarding IT systems and related data management;You will consolidate the full cost picture of a project and challenge cost/delivery where needed;You will support the different phases and intervening parties of a project (development, scope & change managemen..
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Human Resources

There are currently no vacancies at the Human Resources department. Please check our site later.

  • International Billing Assistant (16177)
    You report to the International Billing Manager. You manage your own portfolio of international suppliers & customers. You produce the outgoing invoices for each customer & product. You manage the disputes received (based on acceptance thresholds). You validate the incoming invoices for each ...
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  • International Collection Assistant  (16944)
    As an International Collection Assistant you will carry out collections services to agree payments with customers and follow up and collect slow payers by phone or email in order to maximize the cash flow and manage the credit risk and overdue balances. In addition, you will ensure customer balances accuracy and take all necessary actions to collect.
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