Working at BICS

Your career at BICS

BICS delivers best-in-class international wholesale solutions to any communication service provider worldwide. Through its Mosaic portfolio, a comprehensive, flexible and innovative suite of solutions designed to be used individually, or collectively, BICS meets the existing and future requirements of the global telecoms industry.

BICS’ headquarter is located in Brussels with regional offices in Bern, Madrid, Dubai, New York and Singapore. We also have a satellite office in Beijing and local representation in Accra, Cape Town, Miami, Montevideo, Nairobi and Toronto. Our team continuously strives to provide our customers with the highest levels of quality, reliability and interoperability enabling them to maximise their end-user value.

With our successful consolidation strategy, and a continuing focus on technological advancement and innovation, we have achieved a world-leading position in the international Voice and Mobile Data markets.

Do you want to be a part of this dynamic and challenging world? BICS is looking for talented and ambitious people who want to change the world of communications. Have a look at the current vacancies below!

You can apply for one of the below vacancies via the official website of the Proximus Group by hitting the "APPLY NOW!" button below. Once the website accessed, select "BICS" in the "Company Select" box and click "Search" to view the opened positions and apply.

Strategy & Product Management
  • Senior Product Manager Satellite & IP (15776)
    You will manage and further develop the IP over Satellite capacity solutions portfolio. You will take an active part in the customer solution development phase by supporting customer tenders, and attending customer meetings when relevant. You will represent BICS in industry bodies, build industry notoriety in your domain and present to industry relevant events. You have an university degree and possess between 5 to 10 years of experience in the field of telecommunication product management. You have a complete understanding of telecommunication transport technology concepts and you possess a good knowledge of Satellite technology, RF transmission and subsystems. You are fluent in English (both verbal and written), other languages are considered as a plus. You are willing to travel in order to attend industry events and customer meetings.
  • Senior Product Manager Roaming (16178)
    You manage the mobile roaming products across the organization in order to exceed the Mobile Roaming financial budget. You lead the development activities of new partnerships with an important focus on the acquisition of multi-IMSI sponsors. You follow the industry requirements in order to propose the development of new products and/or enhance existing products. You have 10+ years of relevant telecom experience with a successful track record on mobile roaming, MBA or other relevant Master’s degree is a plus. You have a strong knowledge and proven experience with commercial negotiation and management of partners. You are familiar with GSMA commercial roaming guidelines. You have strong oral and written English communications skills.
  • Senior Submarine Cable Investment Manager (16027)
    You will expand and develop BICS’ strategy for investments into seacables and you will build corresponding strategic files for approval by BICS’s top management. You will identify, review and follow-up on submarine cable capacity investment and/or sourcing opportunities necessary for the Capacity Business Unit in order to realize its strategy and objectives. You have a Master's degree or equivalent and at least 10 years of experience in Marketing, Finance or Sales, of which 5 years in managing international connectivity assets. Specific experience in managing submarine cables is a plus. You have an excellent understanding of the International Wholesale Telecommunications Business. You have excellent written and verbal communications skills in English. Other languages would be considered as a plus.
Sales
  • International Account Manager Capacity for the African Region (15901)
    In order to further develop our leadership position in the Sub-Saharan African Region, we are looking for an International Account Manager to reinforce the existing team.
    As an integral member of the CBU (Capacity Business Unit) sales team, you will provide support in all aspects of development. You will promote/sell BICS' international wholesale Capacity solutions (SDH, Carrier Ethernet, MPLS, IP, Submarine cables…) to increase BICS' leading position as a telecommunications gateway. You are responsible for managing the relationship with assigned key customers and interact at all levels within the customer's organisation. You have a Master degree (preferably in business or economics) and at least 3 years of experience in the international data/capacity wholesale market. Experience in Sub-Saharan region is a must. You are fluent in English and French. In addition, any other language is considered as a plus.
  • Account Manager MVNO (16946)
    You detect leads for BICS by screening the European market and qualify the opportunities. You help prepare and provide commercial proposals that convince customers to choose BICS services and solutions to support their business needs with all involved departments. You will be accountable to support the customer for all issues in the domain of finance (billing, collection, and dispute resolution), service fulfilment (dimensioning and configuration of the physical interconnection), legal (contracts) and administration towards your assigned portfolio. You have a Master Degree and more than 3 years of experience in a commercial role or in telecom engineering in the mobile and /or MVNx industry. You are a business developer  with ability to transform leads into business opportunities. You like taking initiatives, are highly motivated,  focused on meeting targets, ready to travel, can easily adapt to a new environment. Written and spoken English are mandatory. Knowledge of foreign languages is an advantage.
  • International Account Manager Mobile Data (16945)
    You promote/sell BICS’ international wholesale Mobile Data and Roaming solutions to increase BICS' leading position and market share throughout Europe. You are responsible for the further development of your customers portfolio that includes all Mobile Data solutions. Experience and expertise in the international Mobile Data and Roaming solutions is a must. You know the Mobile community and have a good network into various mobile operators in Europe. You have a university degree (preferably engineering, business, and/or marketing. You like taking initiative, are highly motivated, ready to travel, and able to work independently.
  • Senior Business Developer OTT Asia - Located in Beijing (14679)
    To further reinforce our market development activities with Over the Top providers, Social Media companies, and Alternative Service Providers, we are looking for a creative and motivated sales professional based in Beijing. You will identify and quantify opportunities, develop sales strategy, and provide commercial proposals that convince customers to choose BICS services and solutions to achieve their business goals. You will promote/sell the BICS portfolio of services throughout Asia and provide pre-sales consultancy throughout the sales process, focusing on sales closure. You have a Bachelor’s Degree from an accredited 4-year College or University. A Master’s Degree is preferred. Experience with Wireless Data, Messaging, Roaming Services, and/or Voice & Voice VAS are strongly desired. Written and spoken Chinese (Mandarin) and English are essential. Knowledge of other languages are considered as a plus.
  • Account Manager - LATAM (15764)
    You will focus on further developing the region through the acquisition of new customers and providers, and interconnecting network operators, while commercializing BICS’s Wholesale Voice and Voice VAS products. You will also help promote other BICS’ products toward operators in the region, including those in the Roaming Data portfolio (Signaling, GRX, IPX, MMS, SMS…). You have a university degree (preferably in business or economics) and experience in the international voice/data wholesale market is a must. You are fluent in Spanish and English (Portuguese would be an additional advantage).
  • International Carrier Account Manager Europe (15719)
    You promote/sell our international wholesale Voice and mobile data solutions to increase our leading position and market share throughout Europe. You are responsible for the further development of your customer’s portfolio. You are accountable for all issues in the domain of financial (billing, collection, disputes resolution), technical (dimensioning and configuration of the physical interconnection), legal (contracts) and administrative issues towards your assigned customers portfolio. You have at least 5 years of experience in the international Voice and mobile data wholesale market. You have a university degree preferably in business, marketing and/or engineering. You speak fluently German, English and/or French.
  • International Account Manager Satellite Services (14944)
    You actively prospect and pre-qualify with direct interface to customer’s and prospect’s engineers. You develop optimized technical service solutions and prepare technical proposals in support of sales requests and formal RFPs. A Bachelor/Master degree in Telecom  Engineering/equivalent is required. You have a 5-10 years of professional tenure in this area. You are able to travel internationally up to 50% of your time and meet directly with existing and potential customers. You have excellent written and verbal communication skills in English and French. Other languages would be considered as a plus.
Operations & Engineering
  • Senior Service Engineer IP/MPLS, Security (12829)
    You manage and execute network projects coming from the engineering department, and you assure network availability/quality and perform active and reactive maintenance actions together with other internal teams. You will interact with our vendors in order to follow up on reported issues, and you take part in a guard duty service to support our 24/7 organization. You have a Masters degree in electronics, informatics or telecommunication and 4 years of relevant work experience in a network service provider environment. You are Cisco/Alcatel SR Certified at Professional/Expert level or equal through experience. You are fluent in English, Dutch and/or French. Any other language is welcome.
  • Service Engineer (16740)
    You implement and test customer interconnections for all mobile services such as SMS, MMS, Signalling, IP, GRX, …. You handle implementation projects in line with KPI’s, document statuses and escalate issues. You have a bachelor degree in ICT and 1 to 3 years of experience. You have very good knowledge of the technologies and the products/services for which the team is responsible (SMS, MMS, Signalling, IP, GRX). You possess good analytical and problem solving skills, and have a strong customer focus.
  • Network and Systems Engineer (16940)
    You lead and contribute to the analysis, design, development and implementation of network solutions and OSS systems (Operational Support Systems). You implement solutions following defined objectives, budget, effort and timing while ensuring an optimal balance between third party or vendor solutions and internal development and integration work. You have an engineering degree in telecommunications and/or IT technology, and good knowledge of networks, telecommunications, IT landscape. You have a strong technical knowledge in the following protocols: SIP, SIP-I, SIP-IMS, RTP, ENUM, SS7, ISUP. You have very good knowledge of written and spoken English.
  • Roaming Coordinator (16871)
    You work within the Roaming Operations team with coordinators and roaming engineers. You coordinate day to day activities closely with customers' roaming teams, and assist them to speed up roaming relation creation. You handle Roaming Hub & instant Roaming related administrative works, including sim card management and documentation updates. You have a University degree (or equivalent experience), experience in telecom business (at least 3 years) and knowledge of international roaming processes. You are fluent in English.
  • Service Manager for BICS’ African Mobile Operators (16830)
    You are the dedicated Service Manager to a selection of BICS key African Customers for all the International Telecom Services they are buying from BICS, including Roaming, Mobile Data and Voice. You are their main contact point for all post-provisioning service related issues next to the normal day-to-day provisioning or repair procedures. You have a Master Degree in the telecom domain and a large experience in the International Wholesale Telecom business with a strong technical focus. You have strong communication skills in English and French, both spoken and written.
  • Service Engineer Capacity Activation (16831)
    You implement, configure and test customer ETH/IP/Packet interconnections, and service on top such as IPX Access, IP-Transit, IP-Peering, VoIP connectivity, Leased Lines, ...etc. You assure configuration data quality in order to have full visibility of the customer interconnect in the different tools. You have a bachelor degree in ICT and 1 to 3 years of experience. You have very good knowledge of the technologies and the products/services for which the team is responsible (Ethernet, Vlans, Trunking, … IPv4, IPv6, Routing Protocols, CELL, ...etc), having a Cisco certification is a plus. You are fluent in English and Dutch or French.
  • Network Operation Center Manager (16785)
    You are the operational interface with the customers (complaints handling, escalations). Your first goal is to delight the customers. You manage the 24x7 monitoring, maintenance, 1st line repair and 2nd line repair of the whole BICS Worldwide Transport Network, Platforms and Services. You manage the operational relationship with service providers (transport) and (transmission) vendors in the service and network assurance domain, by measuring, reporting and tracking performances and you initiate actions with the providers and vendors where this is required to restore performance. You have a Bachelor or Master degree in Electronics, IT or ICT. You have minimum 7 years of experience in telecom, mainly in the transport domain (transmission, IP). You have leadership and coaching capabilities, you are motivated by people management aspects. You are fluent in English.
  • Transmission Specialist Engineer (16786)
    You ensure pro-active and re-active maintenance, repair and testing activities in the network and with  the customer, in collaboration with equipment vendors (SDH-DWDM) and sub-contractors worldwide. You support the transmission platforms (SDH, DWDM) in order to ensure for the BICS worldwide Network the highest availability and Quality of Service for all BICS Services. You contribute in the measuring, reporting and tracking of the performances and issues in the network and you initiate actions with the providers and vendors where this is required to restore performance. You have a Bachelor in Electronics, IT or ICT (or equivalent experience). You have minimum 3 years of experience in telecom, mainly in the transmission domain. You are fluent in English.
  • Service Assurance Engineer (15779)
    After the intake and first analysis by our Customer Care team you will ensure further trouble ticket treatment and repair activities for our global portfolio of products. You will be continuously in contact with our customers, proactively and reactively, ensuring that our products and services meet their expectations and that our repair work addresses any issues they might encounter.  Our customers will rely on your timely feedback and responsiveness for their service needs. You have a Bachelor degree in Telecommunication or Electronics, and a good knowledge of English (French or Dutch knowledge is an asset). You have strong communication skills and are flexible to interact with customers around the globe.
  • Senior Service Engineer IP/MPLS (Operation) – NY, USA (15720)
    You will assure network availability/quality and perform active and reactive maintenance actions together with other internal teams. You will interact with our vendors in order to follow up on reported issues. You will take part in a guard duty service to support our 24/7 organization. You have a Master degree in electronics, informatics or telecommunication and 4 years of relevant work experience in a network service provider environment. You are Cisco/Alcatel SR Certified at Professional / Expert level or equal through experience. You master IP, MPLS, BGP/MP-BGP, IS-IS, IPv6, IP-Security, any experience with MPLS Traffic Engineering and L2 OAM protocols are considered a plus. You are fluent in English, knowledge of Spanish is a plus. US citizenship or Work permit (candidacy cannot be considered without these).
  • Network and System Engineer (security) (13372)
    As a senior Expert Security & Datacenter Network Engineer, your mission will be to analyse, design, develop and support maintaining technical solutions for BICS' datacenters and networks in order to support the activities and the strategic goals of the company.Your main tasks will be to engineer centralized and remote datacenters networks, to assist the security team, to follow up on technological and market trend evolutions and to provide internal workshop and ad-hoc trainings. Knowledge of international carrier business is a plus. You are customer oriented, and a good communicator and team player. You have a very good knowledge of written and spoken English. Dutch and French are an asset.
  • Network and System Engineer for IP Core Networks (14959)
    You analyse, propose, design, develop and validate technical solutions developing and maintaining BICS international network in order to support the activity and the strategic goals of the company. You have a degree in Engineering (civil or industrial) with an experience of minimum 5 years in the telecom industry. You have expert level knowledge of amongst others IPv4 & IPv6, Routing protocols (BGP, MP-BGP, ISIS, MPLS), MPLS, MPLS Layer 2 &Layer3 VPN, Traffic Engineering, FRR, 6(v)PE...etc. You have basic System Knowledge (Windows/Linux). Knowledge of international carrier business is a plus and having worked in service provider environment is a plus. You are fluent in English. Dutch and French are an asset.
Marketing
  • Communications Manager (16212)
    You will position BICS on a corporate level through all available communication means to ensure the issuance of articles, advertorials, press releases, newsletters, online material and social media to make sure company positioning is obtained. You will further build the BICS branding in order to create a strong recognizable brand and  manage it consistently through business changes in order to strengthen BICS’ position in the international telecommunications market. You have a University degree in Communication/Marketing or related field and at least 5 years of experience in a corporate/similar environment. You are fluent in English with excellent writing and spoken skills.
  • Market Intelligence Specialist (16942)
    You perform the data collection and analysis of customer needs, market and competitive information in order to help build the sales pipe and maximize the sales opportunities across the globe. You assist in the segmentation of the customer base in order to align BICS’ offerings according to the specific needs of each segment. You have a Master degree and a minimum experience of 5 years. You are fluent in English, both written and spoken. You have knowledge of the wholesale telecom's market.
IT
  • IT Infrastructure Architect (16104)
    We are looking for an IT Infrastructure and Services Architect with a broad profile covering multiple areas in IT infrastructure (servers, storage, shared services, middleware…), having at minimum 3 years of relevant experience with the analysis, design and deployment of small and medium size infrastructure projects. Good knowledge on the vendors and infrastructure technologies on the market (SAN (EMC, HP), NAS, x86, …). You possess excellent interpersonal, negotiation and communication skills. You are fluent in English. Knowledge of French or Dutch is considered an advantage.
  • IT Security Engineer (16834)
    In this role you will be responsible for the development and implementation of global security policies, standards, guidelines and procedures to ensure on-going maintenance of security. You work with all units of the company to identify security requirements, using methods that include risk and business impact assessments. Components of this activity include but are not limited to communication, facilitation and consensus building. You have basic knowledge of the telecom sector and the applicable technologies, and practical knowledge of security systems en good knowledge of security solutions on the market. You have preferably a University degree, or an equivalent experience (Civil/Industrial Engineer, Licence in IT). Fluent English is mandatory.
  • Java Lead Developer (16555)
    Part of a small team, the Lead Developer will be responsible end-to-end for the development phase of the project. He or she follows through on the process from business analysis up to the release into production (includes technical analysis, estimation, development, testing, bug fixing and post-production).  As Java Lead Developer you will drive, coach and lead a small development team in order to complete the development within scope, on time, on budget and matching the required level of quality. You have a University Degree in Computer Sciences or similar, and a minimum of 3 years of experience in a similar role. You are passionate about IT and able to think out of the box. You are fluent in English and French or Dutch.
  • .NET Lead Developer (16105)
    Part of a small team, the Lead Developer will be responsible end-to-end for the development phase of the project. He or she follows through on the process from business analysis up to the release into production (includes technical analysis, estimation, development, testing, bug fixing and post-production). You have advanced knowledge of .NET 4, WPF, WCF, NHibernate. You have a University Degree in Computer Sciences or similar. You are fluent in English and French or Dutch.
  • IT Business Analyst - Mobile Data Domain (16121)
    You will design effective business solutions by determining the required specifications regarding IT systems and related data management. You will support the different phases and intervening parties of a project (development, scope & change management, ITT/UAT test phases…) in order to assist to/ensure the optimal set-up and execution of IT projects. You have at least 5 years of experience in an IT environment. You are familiar with Signalling, Messaging, GPRS/GRX/IPX technologies as well as products. You enjoy working in an environment where being involved in multiple parallel projects is the standard rather than the exception. You are fluent in English. Dutch and/or French are a plus.
  • Specialist Capacity Activation Engineer (16220)
    You implement IP Network solutions that enable the rollout of new IP products/services. You constantly review existing network practices, including standardisation of configurations and implementation strategy for border and provider edge routers. As a Specialist Capacity Activation Engineer you are the specialist on all IP products and services, including Carrier line, VoIP, MPLS, BGP, xNNI and IPVPN networking. You have a bachelor degree in the field of Telecom, IT and/or Electronics, Cisco or Alcatel Lucent certifications are a plus. You have in depth knowledge of the IP as a whole, IPVPN, QoS, BGP, VoIP / IP Telephony and a working knowledge of transport networks. You are fluent in English and Dutch or French.
Human Resources
  • Payroll Specialist (16312)
    You will work in the HR team of a fast growing international telecom company reporting to the VP HR & Legal. You will be responsible for the payroll administration in all our units (9 countries) and will be the single point of contact with our payroll providers. The majority of your tasks will be related to our Belgian headquarters however you will also be responsible for activities related to our entities abroad. You have a bachelor degree with a relevant experience of 2 to 3 years. You have excellent MS Office skills and you are fluent in English and French or Dutch.
Finance
  • International Billing Assistant - for a defined duration of 3 months (16177)
    You manage your own portfolio of international suppliers & customers, you produce the outgoing invoices for each customer & product and you manage the disputes received (based on acceptance thresholds). You setup and produce operational reporting. You respond to ad-hoc queries from the management. You have an Economic degree or similar. You are fluent in English and either Dutch or French. You are customer focused and a solid negotiator, able to communicate across departments.