Working at BICS

Your career at BICS

Your career at BICSBICS delivers best-in-class international wholesale solutions to any communication service provider worldwide. Through its Mosaic portfolio, a comprehensive, flexible and innovative suite of solutions designed to be used individually, or collectively, BICS meets the existing and future requirements of the global telecoms industry.

BICS’ headquarter is located in Brussels with regional offices in Bern, Madrid, Dubai, New York and Singapore. We also have a satellite office in Beijing and local representation in Accra, Cape Town, Miami, Montevideo, Nairobi and Toronto. Our team continuously strives to provide our customers with the highest levels of quality, reliability and interoperability enabling them to maximise their end-user value.

With our successful consolidation strategy, and a continuing focus on technological advancement and innovation, we have achieved a world-leading position in the international Voice and Mobile Data markets.

Do you want to be a part of this dynamic and challenging world? BICS is looking for talented and ambitious people who want to change the world of communications. Have a look at the current vacancies below!

You can apply for one of the below vacancies via the website of the Belgacom Group. Select "BICS" in the Company Select box, and click "Search" to view and apply for your job.

 

Strategy & Product Management
  • Senior Product Manager Satellite & IP (15776)
    You will manage and further develop the IP over Satellite capacity solutions portfolio. You will take an active part in the customer solution development phase by supporting customer tenders, and attending customer meetings when relevant. You will represent BICS in industry bodies, build industry notoriety in your domain and present to industry relevant events. You have an university degree and possess between 5 to 10 years of experience in the field of telecommunication product management. You have a complete understanding of telecommunication transport technology concepts and you possess a good knowledge of Satellite technology, RF transmission and subsystems. You are fluent in English (both verbal and written), other languages are considered as a plus. You are willing to travel in order to attend industry events and customer meetings.
  • Product Manager for Voice Innovation and VAS (16595)
    You will manage the Voice VAS products across the organization including product development and enhancement. You will be responsible for realising new ideas into products as per the industry trends/requirements. You will be responsible for the product scope definition, implementation and roadmap follow-up during the full product cycle. You have 5+ years of telecom experience with 2/3 years of successful track record in product management. You have knowledge and proven experience with commercial negotiation and partner management. You have strong oral and written English communications skills.
  • Senior Product Manager Roaming (16178)
    You manage the mobile roaming products across the organization in order to exceed the Mobile Roaming financial budget. You lead the development activities of new partnerships with an important focus on the acquisition of multi-IMSI sponsors. You follow the industry requirements in order to propose the development of new products and/or enhance existing products. You have 10+ years of relevant telecom experience with a successful track record on mobile roaming, MBA or other relevant Master’s degree is a plus. You have a strong knowledge and proven experience with commercial negotiation and management of partners. You are familiar with GSMA commercial roaming guidelines. You have strong oral and written English communications skills.
  • Senior Submarine Cable Investment Manager (16027)
    You will expand and develop BICS’ strategy for investments into seacables and you will build corresponding strategic files for approval by BICS’s top management. You will identify, review and follow-up on submarine cable capacity investment and/or sourcing opportunities necessary for the Capacity Business Unit in order to realize its strategy and objectives. You have a Master's degree or equivalent and at least 10 years of experience in Marketing, Finance or Sales, of which 5 years in managing international connectivity assets. Specific experience in managing submarine cables is a plus. You have an excellent understanding of the International Wholesale Telecommunications Business. You have excellent written and verbal communications skills in English. Other languages would be considered as a plus.
  • Roaming Business Manager (15929)
    The primary purpose and function of your role as Roaming Business Manager is to set-up and manage commercial election and IOT management programs for BICS roaming services i.e. OC Roaming Hub and Instant Roaming broker. You will be the main pre-sales point of contact, you will provide clear IOT pricing guidelines and IOT market intelligence towards commercial teams for BICS roaming services, you will be in charge of building up customer IOT business cases to present to Commercial teams, to lead successful IOT commercial negotiations by securing competitive rates with MNOs as sponsors or directly. You have 5+ years of relevant telecom experience, with a successful track record on mobile business operation management, a MBA or other relevant Master’s degree is a plus. You possess strong knowledge and proven experience with commercial negotiation and management of roaming agreements, previous roaming experience with a mobile or wholesale carrier is a plus. You have strong oral and written English communications skills. You are a dynamic person with an excellent team spirit, ready to work with multiple time-zones and many cultures.
  • Junior Business Manager SMS A2P (15885)
    You will closely work with Account Manager(s) in the sales department and accordingly manage daily post-sales relationship with his/her SMS accounts (App & Content Providers, OTTs …). You will monitor on daily basis customer’s profitability and ensure proper actions are taken in alignment with Account Manager(s) to maintain/increase customer’s profitability. You have a Bachelor/Master degree and at least 2 years of work experience in Telecommunication, by preference in commercial role. You possess a good knowledge/experience about the Messaging business. You speak and write English fluently.
Sales
  • Bid Manager (15998)
    You lead global virtual bid teams across multiple geographies and time zones, working closely with the account team, and directly with BICS' multinational customers, to understand their stated and underlying requirements in order to ensure that our solution meets their requirements and the value proposition is explained in our responses to customer’s RFXs. You have a Master degree and at least 5 years of Carrier Wholesale experience in Sales, Marketing, Product Management, or Bid Management. Excellent communication and writing skills and professional English for meetings, presentations, proposal writing and negotiations.
  • Junior Business Manager SMS A2P (15885)
    You will closely work with Account Manager(s) in the sales department and accordingly manage daily post-sales relationship with his/her SMS accounts (App & Content Providers, OTTs …). You will monitor on daily basis customer’s profitability and ensure proper actions are taken in alignment with Account Manager(s) to maintain/increase customer’s profitability. You have a Bachelor/Master degree and at least 2 years of work experience in Telecommunication, by preference in commercial role. You possess a good knowledge/experience about the Messaging business. You speak and write English fluently.
  • International Account Manager - Voice (16597)
    In order to further develop our leadership position throughout Europe, we are looking for an International Account Manager to reinforce our market development activities in the Voice domain. You promote/sell our international wholesale voice solutions to increase our leading position and market share. You are responsible for the further development of your customers portfolio. You have at least 5 years of experience in the international voice wholesale market. You have a university degree preferably in business, marketing and/or telecom engineering. You are proficient in English (both spoken and written) as professional language, knowledge of other languages such as French is a must.
  • International Account Manager Capacity for the African Region (15901)
    In order to further develop our leadership position in the Sub-Saharan African Region, we are looking for an International Account Manager to reinforce the existing team.
    As an integral member of the CBU (Capacity Business Unit) sales team, you will provide support in all aspects of development. You will promote/sell BICS' international wholesale Capacity solutions (SDH, Carrier Ethernet, MPLS, IP, Submarine cables…) to increase BICS' leading position as a telecommunications gateway. You are responsible for managing the relationship with assigned key customers and interact at all levels within the customer's organisation. You have a Master degree (preferably in business or economics) and at least 3 years of experience in the international data/capacity wholesale market. Experience in Sub-Saharan region is a must. You are fluent in English and French. In addition, any other language is considered as a plus.
  • Senior Business Developer OTT Asia - Located in Beijing (14679)
    To further reinforce our market development activities with Over the Top providers, Social Media companies, and Alternative Service Providers, we are looking for a creative and motivated sales professional based in Beijing. You will identify and quantify opportunities, develop sales strategy, and provide commercial proposals that convince customers to choose BICS services and solutions to achieve their business goals. You will promote/sell the BICS portfolio of services throughout Asia and provide pre-sales consultancy throughout the sales process, focusing on sales closure. You have a Bachelor’s Degree from an accredited 4-year College or University. A Master’s Degree is preferred. Experience with Wireless Data, Messaging, Roaming Services, and/or Voice & Voice VAS are strongly desired. Written and spoken Chinese (Mandarin) and English are essential. Knowledge of other languages are considered as a plus.
  • Account Manager - LATAM (15764)
    You will focus on further developing the region through the acquisition of new customers and providers, and interconnecting network operators, while commercializing BICS’s Wholesale Voice and Voice VAS products. You will also help promote other BICS’ products toward operators in the region, including those in the Roaming Data portfolio (Signaling, GRX, IPX, MMS, SMS…). You have a university degree (preferably in business or economics) and experience in the international voice/data wholesale market is a must. You are fluent in Spanish and English (Portuguese would be an additional advantage).
  • Account Manager Mobile Data – Located in Singapore (15765)
    You promote/sell BICS International Wholesale Mobile Data and Roaming solutions throughout Asia and provide pre-sales technical consultancy throughout the sales process, focusing on sales closure to increase BICS' leading position and market share. You identify opportunities, develop sales strategy and provide technical/commercial proposals that enable customers to achieve their business goals. You possess more than 7 years of experience in an International environment (Mobile Data and Roaming solutions is a must). You have strong technical / sales engineering background with extensive telecom industry experience. You are fluent in English (both written and spoken) and being fluent in an Asian language such as Mandarin or Japanese is considered as a plus.
  • International Carrier Account Manager - Located in Singapore  (15766)
    You will promote/sell our international wholesale Voice and Mobile Data solutions to increase our leading position and market share throughout Asia. You will be responsible for the further development of your customer’s portfolio. You have a university degree preferably in Business, Marketing and/or Engineering. You have at least 7 years of experience in the international Voice and Mobile Data wholesale market. You are fluent in English (both written and spoken) and being fluent in an Asian language such as Hindi is considered as an advantage.
  • International Carrier Account Manager Europe (15719)
    You promote/sell our international wholesale Voice and mobile data solutions to increase our leading position and market share throughout Europe. You are responsible for the further development of your customer’s portfolio. You are accountable for all issues in the domain of financial (billing, collection, disputes resolution), technical (dimensioning and configuration of the physical interconnection), legal (contracts) and administrative issues towards your assigned customers portfolio. You have at least 5 years of experience in the international Voice and mobile data wholesale market. You have a university degree preferably in business, marketing and/or engineering. You speak fluently German, English and/or French.
  • International Account Manager Satellite Services (14944)
    You actively prospect and pre-qualify with direct interface to customer’s and prospect’s engineers. You develop optimized technical service solutions and prepare technical proposals in support of sales requests and formal RFPs. A Bachelor/Master degree in Telecom  Engineering/equivalent is required. You have a 5-10 years of professional tenure in this area. You are able to travel internationally up to 50% of your time and meet directly with existing and potential customers. You have excellent written and verbal communication skills in English and French. Other languages would be considered as a plus.
Operations & Engineering
  • Senior Service Engineer IP/MPLS, Security (12829)
    You manage and execute network projects coming from the engineering department, and you assure network availability/quality and perform active and reactive maintenance actions together with other internal teams. You will interact with our vendors in order to follow up on reported issues, and you take part in a guard duty service to support our 24/7 organization. You have a Masters degree in electronics, informatics or telecommunication and 4 years of relevant work experience in a network service provider environment. You are Cisco/Alcatel SR Certified at Professional/Expert level or equal through experience. You are fluent in English, Dutch and/or French. Any other language is welcome.
  • Regional Technical Manager (Mobile Networks) – Located in Dubai (16596)
    You are the responsible technical interface between BICS’ customers in the Middle East and North Africa (MENA) Regions and the BICS sales organisation; this position is located in Dubai, UAE. You will provide technical support to the BICS commercial organisation to convince customers to choose BICS' services and solutions. You collect and assemble all customers’ technical requirements from a technological and topological perspective. You have a relevant and broad technico-commercial experience in the international telecommunication business and in Wireless Networks that involves Roaming services, Mobile data services, Voice and Voice Value Added Services. You have a Master in Telecom Engineering and are fluent in English. Knowledge of Arabic language is a plus. You have very good presentation skills, and you can easily cope with different cultural specificities in a multicultural, innovative and changing environment.
  • Specialist Service Engineer Roaming Hub (16219)
    You configure and test customer interconnects on the operational platforms. You manage and maintain operational platforms in order to guarantee the services and you perform IREG testing on all services. You provide on call second line maintenance and support if necessary. You have a degree in electronics, informatics or telecommunication, or relevant work experience in a mobile service provider network. You have experience as a core network engineer. You are fluent in English and Dutch or French.
  • Senior Service Engineer Voice (15926)
    You will assure second line support for all BICS Voice products and for all voice platforms (Sonus and Dialogic NGN platforms, SBC, VoLTE  etc ). As Senior engineer, you are responsible for all the 2nd line issues (techniques, systems or processes). You will perform incident management as well as planned works. You’re responsible for correct planning and organizing the change requests and planned works within 2nd Line service team. You have a Bachelor or Master degree in Electronics, IT or ICT. You have minimum 6 years of experience in telecom, mainly in the voice switching area. You are fluent in English. You are customer focused with a good mind for high quality.
  • Senior Service Engineer IP/MPLS (Operation) – NY, USA (15720)
    You will assure network availability/quality and perform active and reactive maintenance actions together with other internal teams. You will interact with our vendors in order to follow up on reported issues. You will take part in a guard duty service to support our 24/7 organization. You have a Master degree in electronics, informatics or telecommunication and 4 years of relevant work experience in a network service provider environment. You are Cisco/Alcatel SR Certified at Professional / Expert level or equal through experience. You master IP, MPLS, BGP/MP-BGP, IS-IS, IPv6, IP-Security, any experience with MPLS Traffic Engineering and L2 OAM protocols are considered a plus. You are fluent in English, knowledge of Spanish is a plus. US citizenship or Work permit (candidacy cannot be considered without these).
  • Network and Systems Engineer - Voice (13921)
    You lead medium to large size implementation projects (from an end-to-end perspective) and coordinate and coach a core team in close collaboration with different stakeholders. You generate methods and procedures and technical documents regarding technical solution and evolution (architecture, impact analysis) to be used by Marketing (Product Managers) and operational teams. You have an engineering degree in telecommunications and/or IT technology. You have at least 10 years professional experience in telecom or IT environment. You have a very good knowledge of written and spoken English, and you are sensitive to various cultures and able to work in an international environment.
  • Network and System Engineer (security) (13372)
    As a senior Expert Security & Datacenter Network Engineer, your mission will be to analyse, design, develop and support maintaining technical solutions for BICS' datacenters and networks in order to support the activities and the strategic goals of the company.Your main tasks will be to engineer centralized and remote datacenters networks, to assist the security team, to follow up on technological and market trend evolutions and to provide internal workshop and ad-hoc trainings. Knowledge of international carrier business is a plus. You are customer oriented, and a good communicator and team player. You have a very good knowledge of written and spoken English. Dutch and French are an asset.
  • Network and System Engineer for IP Core Networks (14959)
    You analyse, propose, design, develop and validate technical solutions developing and maintaining BICS international network in order to support the activity and the strategic goals of the company. You have a degree in Engineering (civil or industrial) with an experience of minimum 5 years in the telecom industry. You have expert level knowledge of amongst others IPv4 & IPv6, Routing protocols (BGP, MP-BGP, ISIS, MPLS), MPLS, MPLS Layer 2 &Layer3 VPN, Traffic Engineering, FRR, 6(v)PE...etc. You have basic System Knowledge (Windows/Linux). Knowledge of international carrier business is a plus and having worked in service provider environment is a plus. You are fluent in English. Dutch and French are an asset.
  • IP & Satellite Pre-sales Coordinator (15045)
    Your main goal is to coordinate the activities of the Technical Managers within the Capacity Business Unit of BICS. You will handle yourself projects involving satellite connectivity.  This includes projects where satellite technology is used for voice, mobile data, IP and capacity services.  To this effect, you will have a specific knowledge of satellite and IP technologies. You will be based in Brussels while the team of 5 to 6 Technical Managers will be partly in Belgium, and partly abroad. You have a University degree in Engineering (Electronics, IT or Telecom) or telecom. You have 5-7 years of experience in an international telecom operational or engineering environment, including a specific experience of satellite technology and IP networks, and 3 years of team leadership. You are fluent in English, knowledge of Dutch and/or French is a plus.
Marketing
  • Market Intelligence Specialist (16213)
    You will gather market, customer/competitive information by searching on the web, industry reports, and research firms as well as with the different stakeholders internally. You will work together with the different Sales teams and Product Managers to drive the compilation, analysis and mapping of validated market intelligence data by product, segment and region in order to foster cross/up selling opportunities. You have a Master degree in Communication/Marketing or related field and at least 5 years of experience in a corporate/similar environment. You are fluent in English with excellent writing and spoken skills.
  • Communications Manager (16212)
    You will position BICS on a corporate level through all available communication means to ensure the issuance of articles, advertorials, press releases, newsletters, online material and social media to make sure company positioning is obtained. You will further build the BICS branding in order to create a strong recognizable brand and  manage it consistently through business changes in order to strengthen BICS’ position in the international telecommunications market. You have a University degree in Communication/Marketing or related field and at least 5 years of experience in a corporate/similar environment. You are fluent in English with excellent writing and spoken skills.
  • Market Intelligence Specialist (16214)
    You will gather market, customer/competitive information by searching on the web, industry reports, and research firms as well as with the different stakeholders internally. You will deploy the Market Intelligence data through our CRM system to allow for the different stakeholders to have accurate information at hand. You have a Bachelor degree in Communication/Marketing or related field and at least 5 years of experience in a corporate/similar environment. You possess strong analytical and communications skills. You are fluent in English with excellent writing and spoken skills.
  • Marketing Specialist (16216)
    According to corporate branding and product portfolio positioning, you will ensure the implementation of marketing campaigns in collaboration with internal and external partners, in order to realise efficient, high quality, effective campaigns within the determined timeframe/budget and ensure a consistent message, execution/differentiation. You will ensure completion/maintenance of all marketing, product materials and documents (i.e.: contracts, collaterals, product & technical presentations, etc.) throughout the organization. You have a Bachelor degree in Communication/Marketing or related field, and at least 3 years of experience in a corporate/similar environment. You possess strong communications and organisational skills. You are fluent in English with excellent writing and spoken skills.
  • Senior Marketing Manager (16217)
    You will define the right positioning for each service/solution by its ability to solve market/customer needs, build strong customer centric value propositions and translate these into customer journeys. You will determine Go2Market strategies for new services/solutions for each region and  target segment to ensure that all sales are prepared for new launches. You will define the KPI’s and measure the impact of marketing campaigns on both business/image dimensions, identify improvement and, if required, take corrective actions to ensure alignment with corporate goals. You have a Master degree in  Communication/Marketing or related field, and 10 years of experience in a corporate/similar environment. You possess a proven track record in B2B marketing on a global basis. You are fluent in English with excellent writing and spoken skills.
IT
  • IT Infrastructure Architect (16104)
    We are looking for an IT Infrastructure and Services Architect with a broad profile covering multiple areas in IT infrastructure (servers, storage, shared services, middleware…), having at minimum 3 years of relevant experience with the analysis, design and deployment of small and medium size infrastructure projects. Good knowledge on the vendors and infrastructure technologies on the market (SAN (EMC, HP), NAS, x86, …). You possess excellent interpersonal, negotiation and communication skills. You are fluent in English. Knowledge of French or Dutch is considered an advantage.
  • Java Lead Developer (16555)
    Part of a small team, the Lead Developer will be responsible end-to-end for the development phase of the project. He or she follows through on the process from business analysis up to the release into production (includes technical analysis, estimation, development, testing, bug fixing and post-production).  As Java Lead Developer you will drive, coach and lead a small development team in order to complete the development within scope, on time, on budget and matching the required level of quality. You have a University Degree in Computer Sciences or similar, and a minimum of 3 years of experience in a similar role. You are passionate about IT and able to think out of the box. You are fluent in English and French or Dutch.
  • .NET Lead Developer (16105)
    Part of a small team, the Lead Developer will be responsible end-to-end for the development phase of the project. He or she follows through on the process from business analysis up to the release into production (includes technical analysis, estimation, development, testing, bug fixing and post-production). You have advanced knowledge of .NET 4, WPF, WCF, NHibernate. You have a University Degree in Computer Sciences or similar. You are fluent in English and French or Dutch.
  • Oracle Database Administrator (16106)
    You will ensure the day-to-day health of our database, setup proactively appropriate monitoring, follow-up in order to ensure a smoothly running environments. You will be the expert contact for all database related query (provisioning, deployment, performance optimization, data migration) in order to help the development team achieve great results, in this context you will also define guidelines and best practices. You have a University Degree in Computer Sciences or similar. You are fluent in English and French or Dutch.
  • IT Business Analyst - Mobile Data Domain (16121)
    You will design effective business solutions by determining the required specifications regarding IT systems and related data management. You will support the different phases and intervening parties of a project (development, scope & change management, ITT/UAT test phases…) in order to assist to/ensure the optimal set-up and execution of IT projects. You have at least 5 years of experience in an IT environment. You are familiar with Signalling, Messaging, GPRS/GRX/IPX technologies as well as products. You enjoy working in an environment where being involved in multiple parallel projects is the standard rather than the exception. You are fluent in English. Dutch and/or French are a plus.
  • Specialist Capacity Activation Engineer (16220)
    You implement IP Network solutions that enable the rollout of new IP products/services. You constantly review existing network practices, including standardisation of configurations and implementation strategy for border and provider edge routers. As a Specialist Capacity Activation Engineer you are the specialist on all IP products and services, including Carrier line, VoIP, MPLS, BGP, xNNI and IPVPN networking. You have a bachelor degree in the field of Telecom, IT and/or Electronics, Cisco or Alcatel Lucent certifications are a plus. You have in depth knowledge of the IP as a whole, IPVPN, QoS, BGP, VoIP / IP Telephony and a working knowledge of transport networks. You are fluent in English and Dutch or French.
Human Resources
  • Payroll Specialist (16312)
    You will work in the HR team of a fast growing international telecom company reporting to the VP HR & Legal. You will be responsible for the payroll administration in all our units (9 countries) and will be the single point of contact with our payroll providers. The majority of your tasks will be related to our Belgian headquarters however you will also be responsible for activities related to our entities abroad. You have a bachelor degree with a relevant experience of 2 to 3 years. You have excellent MS Office skills and you are fluent in English and French or Dutch.
Finance
  • International Billing Assistant - for a defined duration of 3 months (16177)
    You report to the International Billing Manager and you manage your own portfolio of international suppliers & customers. You produce the outgoing invoices for each customer & product and you manage the disputes received (based on acceptance thresholds). You have a relevant Bachelor degree. You are fluent in English and either Dutch or French, and you have strong communication skills. You are a solid negotiator, able to communicate across departments.