Working @ BICS

Your career at BICS


Your career at BICSBICS delivers best-in-class international wholesale solutions to any communication service provider worldwide. Through its Mosaic portfolio, a comprehensive, flexible and innovative suite of solutions designed to be used individually, or collectively, BICS meets the existing and future requirements of the global telecoms industry.


BICS’ headquarter is located in Brussels with regional offices in Bern, Madrid, Dubai, New York and Singapore. We also have a satellite office in Beijing and local representation in Accra, Cape Town, Miami, Montevideo, Nairobi and Toronto. Our team continuously strives to provide our customers with the highest levels of quality, reliability and interoperability enabling them to maximise their end-user value.


With our successful consolidation strategy, and a continuing focus on technological advancement and innovation, we have achieved a world-leading position in the international Voice and Mobile Data markets.


Do you want to be a part of this dynamic and challenging world? BICS is looking for talented and ambitious people who want to change the world of communications. Have a look at the current vacancies below!


You can apply for one of the below vacancies via the website of the Belgacom Group. Select "BICS" in the Company Select box, and click "Search" to view and apply for your job.



Current vacancies


The list below shows a short description of the current vacancies. On the Belgacom Group site, you will find a more detailed description of each job.


You can apply for one of the below vacancies through the website of the Belgacom Group. Select "BICS" in the Company Select box, and click "Search" to view and apply for your job.

Strategy & Product Management
  • Senior Product Manager Satellite & IP (15776)
    You will manage and further develop the IP over Satellite capacity solutions portfolio. You will take an active part in the customer solution development phase by supporting customer tenders, and attending customer meetings when relevant. You will represent BICS in industry bodies, build industry notoriety in your domain and present to industry relevant events. You have an university degree and possess between 5 to 10 years of experience in the field of telecommunication product management. You have a complete understanding of telecommunication transport technology concepts and you possess a good knowledge of Satellite technology, RF transmission and subsystems. You are fluent in English (both verbal and written), other languages are considered as a plus. You are willing to travel in order to attend industry events and customer meetings.
  • Senior Submarine Cable Investment Manager (16027)
    You will expand and develop BICS’ strategy for investments into seacables and you will build corresponding strategic files for approval by BICS’s top management. You will identify, review and follow-up on submarine cable capacity investment and/or sourcing opportunities necessary for the Capacity Business Unit in order to realize its strategy and objectives. You have a Master's degree or equivalent and at least 10 years of experience in Marketing, Finance or Sales, of which 5 years in managing international connectivity assets. Specific experience in managing submarine cables is a plus. You have an excellent understanding of the International Wholesale Telecommunications Business. You have excellent written and verbal communications skills in English. Other languages would be considered as a plus.
  • Roaming Business Manager (15929)
    The primary purpose and function of your role as Roaming Business Manager is to set-up and manage commercial election and IOT management programs for BICS roaming services i.e. OC Roaming Hub and Instant Roaming broker. You will be the main pre-sales point of contact, you will provide clear IOT pricing guidelines and IOT market intelligence towards commercial teams for BICS roaming services, you will be in charge of building up customer IOT business cases to present to Commercial teams, to lead successful IOT commercial negotiations by securing competitive rates with MNOs as sponsors or directly. You have 5+ years of relevant telecom experience, with a successful track record on mobile business operation management, a MBA or other relevant Master’s degree is a plus. You possess strong knowledge and proven experience with commercial negotiation and management of roaming agreements, previous roaming experience with a mobile or wholesale carrier is a plus. You have strong oral and written English communications skills. You are a dynamic person with an excellent team spirit, ready to work with multiple time-zones and many cultures.
  • Junior Business Manager SMS A2P (15885)
    You will closely work with Account Manager(s) in the sales department and accordingly manage daily post-sales relationship with his/her SMS accounts (App & Content Providers, OTTs …). You will monitor on daily basis customer’s profitability and ensure proper actions are taken in alignment with Account Manager(s) to maintain/increase customer’s profitability. You have a Bachelor/Master degree and at least 2 years of work experience in Telecommunication, by preference in commercial role. You possess a good knowledge/experience about the Messaging business. You speak and write English fluently.
Sales
  • Junior Regional Voice Market Manager (15404)
    You are in charge of voice market management for a certain region, you will be responsible for building the right mix of quality/cost and price on the different voice terminations products, together with buyers/sellers on your market. You propose and design long terms trading deals with the Account Manager. You support all sales activities carried out by Account Management and act as a liaison for Account Management information requirements. You will also act as a liaison for your region to Customer Care teams and to Finance teams. You have strong communications skills. You have a university degree in business/economics/commerce and/or 2 years of relevant business experience. You have strong analytical skills, fast and eager learner and persistant in your result orientation.
  • Bid Manager (15998)
    You lead global virtual bid teams across multiple geographies and time zones, working closely with the account team, and directly with BICS' multinational customers, to understand their stated and underlying requirements in order to ensure that our solution meets their requirements and the value proposition is explained in our responses to customer’s RFXs. You have a Master degree and at least 5 years of Carrier Wholesale experience in Sales, Marketing, Product Management, or Bid Management. Excellent communication and writing skills and professional English for meetings, presentations, proposal writing and negotiations.
  • International Account Manager Capacity for the African Region (15901)
    In order to further develop our leadership position in the Sub-Saharan African Region, we are looking for an International Account Manager to reinforce the existing team.
    As an integral member of the CBU (Capacity Business Unit) sales team, you will provide support in all aspects of development. You will promote/sell BICS' international wholesale Capacity solutions (SDH, Carrier Ethernet, MPLS, IP, Submarine cables…) to increase BICS' leading position as a telecommunications gateway. You are responsible for managing the relationship with assigned key customers and interact at all levels within the customer's organisation. You have a Master degree (preferably in business or economics) and at least 3 years of experience in the international data/capacity wholesale market. Experience in Sub-Saharan region is a must. You are fluent in English and French. In addition, any other language is considered as a plus.
  • Office Assistant - NY, USA (15787)
    In order to help manage our sales office in Hoboken, New York, we are looking for an office assistant (Part-Time) to support the team and Managing Director. You will perform administrative tasks, including filing, scanning, faxing, archive management... etc. You will manage Accounts Payable activities (receive and prepare invoices for payment, follow up on pending payments... etc). You have a college degree and experience in managing an office or as an administrative assistant. You have proven organizational and communication skills. You are fluent in English (Spanish and/or Portuguese are also an advantage).
  • Sales Executive OTT Asia - Located in Beijing (14679)
    To further reinforce our market development activities with Over the Top providers, Social Media companies, and Alternative Service Providers, we are looking for a creative and motivated sales professional based in Beijing. You will identify and quantify opportunities, develop sales strategy, and provide commercial proposals that convince customers to choose BICS services and solutions to achieve their business goals. You will promote/sell the BICS portfolio of services throughout Asia and provide pre-sales consultancy throughout the sales process, focusing on sales closure. You have a Bachelor’s Degree from an accredited 4-year College or University. A Master’s Degree is preferred. Experience with Wireless Data, Messaging, Roaming Services, and/or Voice & Voice VAS are strongly desired. Written and spoken Chinese (Mandarin) and English are essential. Knowledge of other languages are considered as a plus.
  • Account Manager - LATAM (15764)
    You will focus on further developing the region through the acquisition of new customers and providers, and interconnecting network operators, while commercializing BICS’s Wholesale Voice and Voice VAS products. You will also help promote other BICS’ products toward operators in the region, including those in the Roaming Data portfolio (Signaling, GRX, IPX, MMS, SMS…). You have a university degree (preferably in business or economics) and experience in the international voice/data wholesale market is a must. You are fluent in Spanish and English (Portuguese would be an additional advantage).
  • Account Manager Mobile Data – Located in Singapore (15765)
    You promote/sell BICS International Wholesale Mobile Data and Roaming solutions throughout Asia and provide pre-sales technical consultancy throughout the sales process, focusing on sales closure to increase BICS' leading position and market share. You identify opportunities, develop sales strategy and provide technical/commercial proposals that enable customers to achieve their business goals. You possess more than 7 years of experience in an International environment (Mobile Data and Roaming solutions is a must). You have strong technical / sales engineering background with extensive telecom industry experience. You are fluent in English (both written and spoken) and being fluent in an Asian language such as Mandarin or Japanese is considered as a plus.
  • International Carrier Account Manager - Located in Singapore  (15766)
    You will promote/sell our international wholesale Voice and Mobile Data solutions to increase our leading position and market share throughout Asia. You will be responsible for the further development of your customer’s portfolio. You have a university degree preferably in Business, Marketing and/or Engineering. You have at least 7 years of experience in the international Voice and Mobile Data wholesale market. You are fluent in English (both written and spoken) and being fluent in an Asian language such as Hindi is considered as an advantage.
  • Junior Business Manager (15721)
    In your role as Junior Business Manager, you will be responsible for actively contacting SMS customers as well as maintain post-sales relationship by email and phone. You will send out price increases/decreases to customers according to contract guidelines (notice period). You will present monthly business review meetings with Regional Sales Managers and staff with an overall SMS business of customers’ portfolio. Opportunities and major blocking issues have to be presented. Responsible to coordinate when actions need to be taken. You have a Bachelor/Master degree. You have at least 2 years of work experience, by preference in Sales and in the Telecommunication sector. You speak and write English fluently. 
  • Regional Voice Market Manager (15683)
    You are in charge of voice market management for an important region, you are accountable for building the right mix of quality/cost and price on the different voice termination products, together with buyers/sellers on your market. You are responsible for further business development in your region and will propose and implement market tactics in order to increase your market share and trading margins of your region. You have a university degree in business/economics/commerce and/or 5 years of relevant business experience. Strong negotiating skills and ability to lead the negotiations. Exceptional written and verbal communication in English, Dutch and French are assets.
  • International Carrier Account Manager Europe (15719)
    You promote/sell our international wholesale Voice and mobile data solutions to increase our leading position and market share throughout Europe. You are responsible for the further development of your customer’s portfolio. You are accountable for all issues in the domain of financial (billing, collection, disputes resolution), technical (dimensioning and configuration of the physical interconnection), legal (contracts) and administrative issues towards your assigned customers portfolio. You have at least 5 years of experience in the international Voice and mobile data wholesale market. You have a university degree preferably in business, marketing and/or engineering. You speak fluently German, English and/or French.
  • International Account Manager Satellite Services (14944)
    You actively prospect and pre-qualify with direct interface to customer’s and prospect’s engineers. You develop optimized technical service solutions and prepare technical proposals in support of sales requests and formal RFPs. A Bachelor/Master degree in Telecom  Engineering/equivalent is required. You have a 5-10 years of professional tenure in this area. You are able to travel internationally up to 50% of your time and meet directly with existing and potential customers. You have excellent written and verbal communication skills in English and French. Other languages would be considered as a plus.
Operations & Engineering


  • Senior Service Engineer IP/MPLS, Security (12829)
    You manage and execute network projects coming from the engineering department, and you assure network availability/quality and perform active and reactive maintenance actions together with other internal teams. You will interact with our vendors in order to follow up on reported issues, and you take part in a guard duty service to support our 24/7 organization. You have a Masters degree in electronics, informatics or telecommunication and 4 years of relevant work experience in a network service provider environment. You are Cisco/Alcatel SR Certified at Professional/Expert level or equal through experience. You are fluent in English, Dutch and/or French. Any other language is welcome.

  • Senior Service Engineer Voice (15926)
    You will assure second line support for all BICS Voice products and for all voice platforms (Sonus and Dialogic NGN platforms, SBC, VoLTE  etc ). As Senior engineer, you are responsible for all the 2nd line issues (techniques, systems or processes). You will perform incident management as well as planned works. You’re responsible for correct planning and organizing the change requests and planned works within 2nd Line service team. You have a Bachelor or Master degree in Electronics, IT or ICT. You have minimum 6 years of experience in telecom, mainly in the voice switching area. You are fluent in English. You are customer focused with a good mind for high quality.

  • Senior Service Engineer IP/MPLS (Operation) – NY, USA (15720)
    You will assure network availability/quality and perform active and reactive maintenance actions together with other internal teams. You will interact with our vendors in order to follow up on reported issues. You will take part in a guard duty service to support our 24/7 organization. You have a Master degree in electronics, informatics or telecommunication and 4 years of relevant work experience in a network service provider environment. You are Cisco/Alcatel SR Certified at Professional / Expert level or equal through experience. You master IP, MPLS, BGP/MP-BGP, IS-IS, IPv6, IP-Security, any experience with MPLS Traffic Engineering and L2 OAM protocols are considered a plus. You are fluent in English, knowledge of Spanish is a plus. US citizenship or Work permit (candidacy cannot be considered without these).

  • Network and Systems Engineer - Voice (13921)
    You lead medium to large size implementation projects (from an end-to-end perspective) and coordinate and coach a core team in close collaboration with different stakeholders. You generate methods and procedures and technical documents regarding technical solution and evolution (architecture, impact analysis) to be used by Marketing (Product Managers) and operational teams. You have an engineering degree in telecommunications and/or IT technology. You have at least 10 years professional experience in telecom or IT environment. You have a very good knowledge of written and spoken English, and you are sensitive to various cultures and able to work in an international environment.

  • Network and System Engineer (security) (13372)
    As a senior Expert Security & Datacenter Network Engineer, your mission will be to analyse, design, develop and support maintaining technical solutions for BICS' datacenters and networks in order to support the activities and the strategic goals of the company.Your main tasks will be to engineer centralized and remote datacenters networks, to assist the security team, to follow up on technological and market trend evolutions and to provide internal workshop and ad-hoc trainings. Knowledge of international carrier business is a plus. You are customer oriented, and a good communicator and team player. You have a very good knowledge of written and spoken English. Dutch and French are an asset.

  • Network and System Engineer (Voice) (13921)
    You will lead and contribute to the analysis, design, development and implementation of network solutions and OSS systems (Operational Support Systems) based on business, technical, operational (provisioning, service assurance) or regulatory requirements. You have an Engineering degree in telecommunications and/or IT technology and at least 6 years professional experience in telecom or IT environment. You have experience in the following domains: 2G, 3G, GPRRPS, 4G/LTE, IMS. You are solution oriented and you have a very good knowledge of written and spoken English.

  • Regional Technical Manager (Mobile Networks) for BICS China/Beijing (14165)
    You are the accountable technical interface between BICS, its Customers in the East Asia Region and the BICS sales organisation. You are accountable for the customers’ technical life-cycle (pre-sales, fulfilment, post-provisioning). You propose and agree a high level design for all the products and services BICS offers to their Customers (Roaming, Mobile Data, and Voice). You optimize the existing interconnections in accordance with the network topology evolution and in line with the Customers’ requirements and network costs. You have a relevant and broad experience (5-7 years) in the international telecommunication business or in operating Mobile Networks. You are Chinese national based in China, job location is required in Beijing.

  • Network and System Engineer for IP Core Networks (14959)
    You analyse, propose, design, develop and validate technical solutions developing and maintaining BICS international network in order to support the activity and the strategic goals of the company. You have a degree in Engineering (civil or industrial) with an experience of minimum 5 years in the telecom industry. You have expert level knowledge of amongst others IPv4 & IPv6, Routing protocols (BGP, MP-BGP, ISIS, MPLS), MPLS, MPLS Layer 2 &Layer3 VPN, Traffic Engineering, FRR, 6(v)PE...etc. You have basic System Knowledge (Windows/Linux). Knowledge of international carrier business is a plus and having worked in service provider environment is a plus. You are fluent in English. Dutch and French are an asset.

  • IP & Satellite Pre-sales Coordinator (15045)
    Your main goal is to coordinate the activities of the Technical Managers within the Capacity Business Unit of BICS. You will handle yourself projects involving satellite connectivity.  This includes projects where satellite technology is used for voice, mobile data, IP and capacity services.  To this effect, you will have a specific knowledge of satellite and IP technologies. You will be based in Brussels while the team of 5 to 6 Technical Managers will be partly in Belgium, and partly abroad. You have a University degree in Engineering (Electronics, IT or Telecom) or telecom. You have 5-7 years of experience in an international telecom operational or engineering environment, including a specific experience of satellite technology and IP networks, and 3 years of team leadership. You are fluent in English, knowledge of Dutch and/or French is a plus.

  • Regional Technical Manager for the African Region (15148)
    You are the accountable technical interface between BICS, its customers in the African region and the BICS sales organisation. You are accountable for the customers’ technical life-cycle (pre-sales, fulfilment, post-provisioning). You propose and agree a high level design for all the products and services BICS offers to its customers (Roaming, Mobile Data, Voice). You optimize the existing interconnections in accordance with the network topology evolution and in line with the customers’ requirements and network costs. You have a relevant and broad technical experience in the international telecommunication business or in operating Mobile Networks. You have a Master degree in Engineering and a minimum of 5 years of experience. You are fluent in French and English. Any other language is an asset. You have very good presentation skills, and you can easily cope with different cultural specificities in a multicultural, innovative and changing environment.
Marketing

There are currently no vacancies at the Marketing department. Please check our site later.

IT


  • Senior Procurement Expert (14958)
    You will be part of a small team that is driving the establishment and maintenance of supplier and partner agreements and relationships, supporting key projects and business initiatives of BICS. As a Senior Procurement Expert, you will be defining purchasing and partnership strategies and policies and establish and maintain contracts and relations in order to maximize value and contain risk. You have a Master Degree with 5 to 7 years of relevant experience in the Procurement domain. You have a proven ability to establish contracts matching best the various needs and requirements (technical, commercial, legal, strategy). You are fluent in English and Dutch or French.


  • Java Developer (15036)
    You will participate in the analysis, development and implementation of in-house network solutions and OSS systems (Operational Support Systems) with respect for the objectives, budget, resources, timing and quality of the projects. You will provide support on existing solutions and to the launch of new products. You have a Bachelor’s degree in Computer Science, Telecommunications or related field. You have experience with Java + Java technologies such as J2SE and C/C++ and JNI. You are fluent in English (written and spoken) is mandatory. You have a good command of a variety of engineering tools and methods for defining project requirements, computer programming, system testing, and maintenance tasks.

  • Program Manager (15298)
    You will ensures the delivery of E2E program requiring cross business unit coordination & investment in different areas: new business products launch and/or services, IT software development, technical or network evolution, commercial contract and organizational change at the appropriate level of quality, on time and within budget, according to the program plan. You have a Master degree and more than 3 years of relevant experience ideally in the telecommunication sector. In addition to your drive for results, you are a true leader and an excellent communicator by nature. Fluent in English (mandatory) and Dutch or French.
Human Resources

There are currently no vacancies within the HR department. Please check our website later.

Finance


  • Senior Accountant (15333)
    You will prepare monthly reporting, statutory accounts and tax declarations, and you will be responsible for operational accounting activities, handling operational tax matters and preparing internal and external audit files. By supporting and consolidating BICS’ processes with our subsidiaries, you will be in charge for intercompany reconciliation. You have a Bachelor or Master degree in Accountancy/Tax and a minimum 5 years of experience in A to Z accountancy. You are fluent in English, knowledge of Dutch or French is considered as a plus.