Working @ BICS

Your career at BICS


Your career at BICSBICS delivers best-in-class international wholesale solutions to any communication service provider worldwide. Through its Mosaic portfolio, a comprehensive, flexible and innovative suite of solutions designed to be used individually, or collectively, BICS meets the existing and future requirements of the global telecoms industry.


BICS’ headquarter is located in Brussels with regional offices in Bern, Madrid, Dubai, New York and Singapore. We also have a satellite office in Beijing and local representation in Accra, Cape Town, Miami, Montevideo, Nairobi and Toronto. Our team continuously strives to provide our customers with the highest levels of quality, reliability and interoperability enabling them to maximise their end-user value.


With our successful consolidation strategy, and a continuing focus on technological advancement and innovation, we have achieved a world-leading position in the international Voice and Mobile Data markets.


Do you want to be a part of this dynamic and challenging world? BICS is looking for talented and ambitious people who want to change the world of communications. Have a look at the current vacancies below!


You can apply for one of the below vacancies through the website of the Belgacom Group. Select "BICS" in the Company Select box, and click "Search" to view and apply for your job.



Current vacancies


The list below shows a short description of the current vacancies. On the Belgacom Group site, you will find a more detailed description of each job.


Sales



  • Junior Business Manager (13925)
    You will closely work with Account Manager(s) in the sales department & accordingly manage daily post-sales relationship with his/her SMS accounts (App & Content Providers, OTTs etc). You will monitor on daily basis customer’s profitability and ensure proper actions are taken in alignment with Account Manager(s) to maintain and increase customer’s profitability. You have a Bachelor degree with at least 2 years of  telecom experience in a commercial role. You are experienced in or at least have good knowledge of Messaging Business. You are fluent in English. Any other language is an asset.

  • Sales Executive - San Francisco Bay Area (14053)
    To further reinforce our market development activities with Over-the-Top providers, Social Media companies, and Alternative Service Providers, we are looking for a creative and motivated sales professional to be based in the San Francisco Bay Area. You will identify and quantify opportunities, develop sales strategy, and provide commercial proposals that convince customers to choose BICS services and solutions to achieve their business goals. You will promote/sell the BICS portfolio of services throughout North America and provide pre-sales consultancy throughout the sales process, focusing on sales closure.  You have a Bachelor’s Degree from an accredited 4-year College or University. A Master’s Degree is preferred. Experience with Wireless Data, Messaging, Roaming Services, and/or Voice & Voice VAS are strongly desired. Written and spoken English are essential. Knowledge of other languages such as Spanish, French, Dutch, Chinese or others are an advantage.

  • Account Manager - San Francisco Bay Area (14054)
    To further reinforce our market development activities with Over-the-Top providers, Social Media companies, and Alternative Service Providers, we are looking for an account manager to be based in the San Francisco Bay Area. You help prepare and provide commercial proposals that convince customers to choose BICS services and solutions to achieve their business goals, in support of the Sales Executive. You will be accountable to support the customer for all issues in the domain of finance (billing, collection, and dispute resolution), service fulfilment (dimensioning and configuration of the physical interconnection), legal (contracts) and administration towards your assigned portfolio. You have a Bachelor’s Degree from an accredited 4-year College or University. A Master’s Degree is preferred. Experience with Wireless Data, Messaging, Roaming Services, and/or Voice & Voice VAS are strongly desired. Written and spoken English are essential. Knowledge of other languages such as Spanish, French, Dutch, Chinese or others are an advantage.

  • SMS Trader A2P (13926)
    You analyse messaging reports and optimize current routing on various messaging product line by analysing cost structure of destinations, identifying best possible cost compared to available quality (by testing suppliers) and adapt routing accordingly. You test newly detected destinations opportunities (suppliers) and based on result adapt the routing on various messaging products. You have a bachelor degree with at least 2 years of  telecom experience in a commercial role. You are experienced in or have at least good knowledge of Messaging Business. You are fluent in English. Any other language is an asset. You are an experienced negotiator.

  • SMS Wholesale Account Manager (13707)
    Your contribution as SMS Wholesale Account Manager is important for further growth of SMS Wholesale and SMS A2P revenues and direct margin within BICS. You will be responsible for SMS Wholesale Trading activities with accounts globally, maintaining existing relationships with existing partners, but also further developing new opportunities, with a goal to further grow direct margin of this segment of the Messaging Product Line. You are an energetic, proactive team player, target driven, you take initiative and are highly motivated. You have a clear experience & expertise in the SMS A2P and SMS trading environment. You speak English fluently; another language (French, Spanish) is welcome.

  • International Account Manager for the Middle-East (Located in Dubai) (13663)
    You promote and sell BICS' international wholesale voice solutions to increase BICS' leading position and market share. You are responsible for the further development of your customers portfolio. You propose new ideas for further product development based on market and customer feedback. You have a university degree preferably in business, marketing and/or telecom engineering. You have at least 5 years of experience in the international voice wholesale market, and proven sales, negotiation & communication skills. You are a native Arabic speaker and fluent in English.

Marketing


There are currently no vacancies in our Marketing department. Please check our site later.


Operations & Engineering



  • Service Engineer - service fulfillment GRX, IP MPLS, Carrier Ethernet, LTE, Signalling  - US office (12877)
    You work out a detailed design for the preferable customer interconnection setup. You validate, test and deliver the service with customers. You interconnect customers on various IP services (GRX, L3VPN, SIGTRAN, LTE). You interact with our Service Fulfillment team and ensure customer projects are implemented according the defined guidelines.

  • Service Engineer 1st Line (NY, USA) (13993)
    You give front line support and handle customer complaint (B-to-B environment). You propose and introduce network and traffic solutions. You identify possible areas of network and process improvements and propose solutions. You work closely with the customer and internal resources to effectively manage customer expectations and satisfaction. You have a Bachelor degree in Telecommunication or Electronics. Proficiency in English and Spanish language is required to liaise with customers in Latin America. You have strong communication skills and flexibility to interact with customers around the globe. At least 2 years experience in a telecom and customer service environment is required. You are customer oriented and handle stressful situations well.

  • Senior Network and Systems Engineer - Voice (13921)
    You lead medium to large size implementation projects (from an end-to-end perspective) and coordinate and coach a core team in close collaboration with different stakeholders. You generate methods and procedures and technical documents regarding technical solution and evolution (architecture, impact analysis) to be used by Marketing (Product Managers) and operational teams. You have an engineering degree in telecommunications and/or IT technology. You have at least 10 years professional experience in telecom or IT environment. You have a very good knowledge of written and spoken English, and you are sensitive to various cultures and able to work in an international environment.

  • Network & System Engineer (IP Architect) (located in Madrid) (13883)
    We are seeking an IP network architect to participate in the design and deployment of advanced ISP services and core network value added solutions. You have a Bachelor’s degree in Telecommunications, Computer Science or related field. At least 5 years experience in the design, implementation and rollout of complex data networks across multiple technologies and vendors in ISP/Carrier environments. You have a deep knowledge of ISP/Carrier business models and service management strategies. You are a native Spanish speaker and fluent in English (written and spoken).

  • Network & System Engineer (IP) (located in Madrid) (13694)
    We are seeking software developer engineers to participate in the design, development and integration of advanced mobile data solutions and core network value added solutions. You have a Bachelor’s degree in Computer Science, Telecommunications or related field and have experience with JAVA and JAVA Technologies (J2SE). You are a native Spanish speaker and fluent in English.

  • Network and System Engineer (security) (13372)
    As a senior Expert Security & Datacenter Network Engineer, your mission will be to analyse, design, develop and support maintaining technical solutions for BICS' datacenters and networks in order to support the activities and the strategic goals of the company.Your main tasks will be to engineer centralized and remote datacenters networks, to assist the security team, to follow up on technological and market trend evolutions and to provide internal workshop and ad-hoc trainings. Knowledge of international carrier business is a plus. You are customer oriented, and a good communicator and team player. You have a very good knowledge of written and spoken English. Dutch and French are an asset.

  • Network & System Engineer (IP Transport) (11619)
    You analyse the volume forecasts formulated by Capacity Management and study the impact of future needs on the IP/MPLS Core network. You monitor the IT & Datacenter network evolution, assess proactively the impact of future needs on it, develop network and security designs meeting those needs and develop/validate the solution (HLD/LLD, validation testing, manage cooperation with the supplier in certain cases). You attend conferences covering technological developments connected with the area of competency. You have a Degree in Engineering (civil or industrial) with an experience of minimum 6 years in the telecom industry with at least 2 years of experience in international telecom networks. Experience with Business Case elaboration is an asset. You have very good knowledge of written and spoken English.

  • Operation Security Engineer (14096)
    You actively monitor the network especially the new and changed parts for security vulnerabilities. You control that the BICS Security Policies and Procedures are applied correctly in the Operational Teams during projects, planned works and incident interventions. You collect, assess and distribute information on new and existing network vulnerabilities \ incidents coming from external sources. You ensure the second line intake, evaluation and e2e management of security alerts in the network coming from different sources.

  • Regional Technical Manager (Mobile Networks) for BICS China/Beijing (14165)
    You are the accountable technical interface between BICS, its Customers in the East Asia Region and the BICS sales organisation. You are accountable for the customers’ technical life-cycle (pre-sales, fulfilment, post-provisioning). You propose and agree a high level design for all the products and services BICS offers to their Customers (Roaming, Mobile Data, and Voice). You optimize the existing interconnections in accordance with the network topology evolution and in line with the Customers’ requirements and network costs. You have a relevant and broad experience (5-7 years) in the international telecommunication business or in operating Mobile Networks. You are Chinese national based in China, job location is required in Beijing.

  • Senior Service Engineer IP/MPLS, Security (12829)
    You manage and execute network projects coming from the engineering department. You assure network availability/quality and perform active and reactive maintenance actions together with other internal teams. You interact with our vendors in order to follow up on reported issues. You take part in a guard duty service to support our 24/7 organization.

IT



  • Senior Carrier Operations Engineer/ Senior Python Developer (13749)
    As our Senior Carrier Operations Engineer, you will join a small team of Networking/IT experts responsible for the network monitoring layer of BICS. You analyse, design and develop network monitoring-oriented database-driven applications using Python, Django, HTML, JavaScript, CSS and Oracle, and develop and maintain high-performance real-time backend Python applications to process and transfer network alarms and statistics streams. You are an outstanding Python programmer, with 3+ years professional software development experience with Python. you have solid experience with HTML, JavaScript, and CSS, and strong experience in backend side, but you can also help on frontend side of web applications. You have strong SQL skills to query existing DB's, medium modelling skills to extend existing data models when necessary. NoSQL database practice is a plus. You are strong analytical mind, good oral and written communicator, and fluent in English.


  • IT Technical Architect - Security (13932)
    As a Security Architect you work closely with the other members of the security team to develop and implement a comprehensive corporate wide security program. This includes defining security policies, processes and standards. You have a University Degree in Information Technology or equivalent experience. You have excellent market knowledge and a passion for IT Security. You are fluent in English and Dutch or French.


Finance



  • International Collection Expert for the Middle East Region (13955)
    You reduce DSO, manage DPO & credit exposures. You send & receive netting documents according to contractual terms and  you maintain and optimize weekly operational reports for analysis and ad hoc management reporting. You have a bachelore degree in Finance and a minimum of 4 years of experience in the Collection domain. You are fluent in English (mandatory) and either French or Dutch. Arabic, Persian, or any other language used in the Middle East Region is considerered as a real plus. You are a solid negotiator, able to communicate cross departments & cross regions. You have an international mindset.

  • Reference Data Expert (13764)
    You are responsible for the correctness and completeness of all data in the billing system. As our Reference Data Expert you ensure that you have good knowledge of all applications that interface with the billing system and that you also manage these interfaces. You will be responsible for the maintenance of mapping tables, manual actions to complete the data, analysing problems that occur with the data transfer, giving support to internal customers and the correctness and completeness of the data in the billing system. You also manage projects related to the implementation of new products/developments. You have a Bachelor degree in IT or Finance and minimum 4 to 6 years of experience in IT, Systems or Operations. You are fluent in English and either French or Dutch. You are proactive, alert and accurate with strong analytical skills.

Strategy & Product Management



  • Head of Mobile Roaming (13179)
    You manage the existing Mobile Roaming Product Portfolio across the organization to exceed the Mobile Roaming Financial Budget. You have P&L responsibility and you define the 5 year budget & operational plan. You define the 5 year Product Roadmap & Strategy and you lead the Mobile Roaming Product Team.

  • Mobile IP Product Manager (11838)
    You gather market information related to customer/ markets/ products in order to define product requirements and development roadmap for existing and future new products. You develop product documentations and marketing collateral (product presentations, manuals and sales training content) and ensure availability of updated documents. You are knowledgeable in Mobile Data Core Networks, IP Networking and Data Roaming technologie. Your experience in IP Engineering and Product Management is considered as an asset. You have a Telecommunication Engineering University degree or equivalent by experience. You are fluent in English and willing to travel.

Human Resources


There are currently no vacancies in our Human resources department. Please check our site later.


You can apply for one of the below vacancies through the website of the Belgacom Group. Select "BICS" in the Company Select box, and click "Search" to view and apply for your job.