Market Guide for Communications Platform as a Service, 2022

The Gartner® report has just been released, providing a non-exhaustive overview of the CPaaS market, including market definition and analysis.

Our key learnings

BICS is recognized as a Notable Vendor in this Gartner® report into the CPaaS market. We were assessed according to multiple criteria and a high-level view of capabilities including:

  • CPaaS and communication APIs
  • Business and intelligence function capabilities
  • Horizontal and vertical solutions and CPaaS tools

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