Business Intelligence & Network Analytics
Insight to improve customer experience and profitability
Create competitive advantage through big data. Take a deep dive into your consumers’ preferences and increase loyalty through customized offerings based on real-time insight. Achieve 360° visibility across your network for more efficiency, timely troubleshooting and a more profitable roaming business.
Enhance the customer experience and personalization with the power of insights
Gain value from user-generated data with our advanced end-to-end traffic monitoring, reporting and business intelligence tools. Increase customer intimacy and offer the optimal roaming experience through real time monitoring and 24/7 customer support.
360° visibility across your network and roaming traffic performance
Get a full view of the performance of your roaming traffic and get accurate, in-depth understanding of roaming usage, revenue and behavior patterns.
By analyzing over 2 billion records in near-real time every day, our roaming business intelligence and analytics solution gives you competitive advantage through customization, an enhanced customer experience, and service quality.
Gain visibility and control over M2M roaming
Automatically identify how many M2M and IoT devices are on the network as well as their device type and usage behavior characteristics. Use those insights to discover and triage anomalies – i.e. silent roamers showing machine behaviors, or machines behaving like humans.
Find new inbound roaming use cases and monetization opportunities through machine learning data analysis and reporting.
Business Intelligence Services
Interested to learn more about Business Intelligence?
Our team can help you unlock the full potential of your offering, efficiently and professionally!
- Advanced end-to-end traffic monitoring, reporting and business intelligence tools
- 360° visibility across your network and roaming traffic performance
- We analyze over 2 billion records in near-real time every day
Get in touch!
World’s First Int’l VoLTE Call (Europe – Asia)
“Providing exceptional quality of experience to customers is of paramount importance to us, and launching International VoLTE was the next logical step we needed to take to enhance our voice offering. The BICS platform enables us to offer services at the highest standards while keeping running costs and bandwidth demands low.”Laurent Claus