Simplify the international voice business

As the international voice landscape evolves rapidly, management of technical and commercial relationships with multiple operators over different generations of technology has become increasingly complex. Add to this the need to deliver profitability despite greater competition from over-the-top (OTT)/ Voice over IP (VoIP) players and increasing levels of fraud.

BICS Managed Voice is a complete managed solution covering all your international voice needs, built on our decades of global leadership in international telecoms. With a single commercial relationship and invoice, BICS Managed Voice Solutions streamline your voice management operations while our expert service team enables you to assure global quality of service (QoS). Machine learning technology helps proactively secure your subscribers and network from fraud.

Key benefits

  • Global footprint spanning more than 700 operators in 180 countries worldwide

  • End-to-end, high-quality direct interconnections

  • Real-time traffic and cost reporting

  • Proactive fraud prevention

  • Stable termination and inter-operator rates

  • Flexible pricing models including origin-based routing

  • 24/7 support in every region

  • Simplified billing and invoicing

Why choose BICS for voice traffic management?

With more than 20 years’ experience as a global voice carrier and agreements with more than 700 mobile operators worldwide, we can negotiate the best prices for our customers – and vastly outperform multiple supplier agreements.

We offer flexible cost models customized to our customers’ business requirements and profiles. With real-time traffic and cost reporting, we offer full rate transparency and support pricing based on origin-based routing.

We support new and existing technologies, TDM and SIP variants, from 2G to 5G, including VoLTE.

Benefit from integrated proactive fraud protection with BICS’ FraudGuard and Voice Roaming Firewall to protect your bottom line and customers from threats such as call spoofing and manipulation.

Access 24/7 support from our team of experts who will help you rectify issues before they impact your customers. Tailor your service plan to your unique requirements. With follow-the-sun support, real-time request acknowledgement and robust service-level agreements you can provide a high-quality experience without compromise.

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