Business Intelligence & Network Analytics
Insight to improve customer experience and profitability
Create competitive advantage through big data. Take a deep dive into your consumers’ preferences and increase loyalty through customized offerings based on real-time insight. Achieve 360° visibility across your network for more efficiency, timely troubleshooting and a more profitable roaming business.
Enhance the customer experience and personalization with the power of insights
Gain value from user-generated data with our advanced end-to-end traffic monitoring, reporting and business intelligence tools. Increase customer intimacy and offer the optimal roaming experience through real time monitoring and 24/7 customer support.
360° visibility across your network and roaming traffic performance
Get a full view of the performance of your roaming traffic and get accurate, in-depth understanding of roaming usage, revenue and behavior patterns.
By analyzing over 2 billion records in near-real time every day, our roaming business intelligence and analytics solution gives you competitive advantage through customization, an enhanced customer experience, and service quality.
Gain visibility and control over M2M roaming
Automatically identify how many M2M and IoT devices are on the network as well as their device type and usage behavior characteristics. Use those insights to discover and triage anomalies – i.e. silent roamers showing machine behaviors, or machines behaving like humans.
Find new inbound roaming use cases and monetization opportunities through machine learning data analysis and reporting.
Business Intelligence Resource Center
Interested to learn more about Business Intelligence?
Our team can help you unlock the full potential of your offering, efficiently and professional!
- Advanced end-to-end traffic monitoring, reporting and business intelligence tools
- 360° visibility across your network and roaming traffic performance
- We analyze over 2 billion records in near-real time every day
Get in touch!
"iDOM Technologies chose to work with BICS because it is a key player in the submarine cable sector in the Indian Ocean region. BICS handles our incidents exceptionally, considerably reducing the failure rate thanks to a follow-up that highlights highly complex problems. As far as commercial relations are concerned, BICS has always been there for us, supporting us in our development by offering us solutions adapted to our needs."Fabien Riviere