Business Intelligence & Network Analytics

Insight to improve customer experience and profitability

Create competitive advantage through big data. Take a deep dive into your consumers’ preferences and increase loyalty through customized offerings based on real-time insight. Achieve 360° visibility across your network for more efficiency, timely troubleshooting and a more profitable roaming business.

Enhance the customer experience and personalization with the power of insights

Gain value from user-generated data with our advanced end-to-end traffic monitoring, reporting and business intelligence tools. Increase customer intimacy and offer the optimal roaming experience through real time monitoring and 24/7 customer support.

360° visibility across your network and roaming traffic performance

Get a full view of the performance of your roaming traffic and get accurate, in-depth understanding of roaming usage, revenue and behavior patterns.

By analyzing over 2 billion records in near-real time every day, our roaming business intelligence and analytics solution gives you competitive advantage through customization, an enhanced customer experience, and service quality.

Gain visibility and control over M2M roaming

Automatically identify how many M2M and IoT devices are on the network as well as their device type and usage behavior characteristics. Use those insights to discover and triage anomalies – i.e. silent roamers showing machine behaviors, or machines behaving like humans.

Find new inbound roaming use cases and monetization opportunities through machine learning data analysis and reporting.

Download now our whitepaper on Business Intelligence and Analytics

Business Intelligence Resource Center

Interested to learn more about Business Intelligence?

Our team can help you unlock the full potential of your offering, efficiently and professional!

  • Advanced end-to-end traffic monitoring, reporting and business intelligence tools
  • 360° visibility across your network and roaming traffic performance
  • We analyze over 2 billion records in near-real time every day

Get in touch!

Ooredoo Group multi-year agreement with BICS

"Our partnership with BICS allows us to both further improve customer experience and to strengthen our core services, to ensure we can meet and exceed our commitments to customers in the years to come."

Sheikh Mohammed Bin Abdulla Al Thani
Deputy Group Chief Executive Officer, Ooredoo

We analyze over 2 billion records in near-real time every day

360° visibility across your network and roaming traffic performance

We analyze over 2 billion records in near-real time every day

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