CPaaS

Maximize the impact of your marketing campaigns

Build meaningful relationships with your retail customers wherever they are in the world

Talk to an expert
retailer CX CPaaS

Customer experience is the no. 1 priority for retailers

  • competition

    Competition for customers has never been more intense

    Providing the best customer experience (CX) is a necessity for retailers who want to thrive.

  • customer-expectation

    Customer expectations have never been higher

    Your customers demand personalization and a frictionless customer service experience.

  • customer-loyalty

    Cultivating customer loyalty is essential

    The quickest way to lose customers is through bad CX.

86%

of customers are willing to pay more for a great customer experience

PWC

71%

of buyers are frustrated that their shopping experience is impersonal

Segment

90%

of customers have had poor experiences seeking customer support on mobile

Software Advice

95%

of customers share bad experiences with others

Zendesk

Deliver engaging customer experiences

Revolutionize your communications with our CPaaS platform.

01.

Reach customers on the channels they love

Let your customers choose how they engage with you. Make it easy for your customers to contact you on the channels they are already using. Launch multichannel campaigns through push notifications, RCS messaging, SMS, WhatsApp, and more.

02.

Connect with your customers globally

No matter where in the world your customer is based, reach them with timely and personalized communications. Easily create complex campaigns with our drag-and-drop flow builder.

03.

Increase customer engagement

Turn one-way campaigns into two-way conversations with your customer. Interact with your audience at key times and send contextually relevant messages for higher brand loyalty and conversion rates.

04.

Grow your brand's visibility

Encourage your customers' loyalty by sharing discounts, contests, coupons, product recommendations, and more with them across various channels.

05.

Personalize your communications

Get to know your customer with advanced analytics and tailor your communications to suit their unique journey.

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