Communications Platform as a Service

Secure communications and build trust

Strike the perfect balance between security and usability in the banking and financial services industry

CPaaS banking digital

Enhance digital banking for your customers

Customers expect more from their banks

Meet your customers' heightened expectations through digitalization

Customers prioritize their security

But the challenge is to combine it with frictionless passive authentication

Retention is driven by customer experience

Customers won’t hesitate to switch brands after poor customer service


of customers planning to leave their bank do so because of poor customer service (Source: Temkin)


of customers say their bank’s mobile app has poor customer service (Source: The Financial Brand)


of Gen Z customers say personalized features would increase their loyalty to a bank (Source: EY)

4 in 5

people expect personalization from their banks (Source: Unblu)

Enable secure and frictionless customer experiences

With our CPaaS platform, revolutionize your communications:

CPaaS for banking
A2P CPaaS banking
Loan application SMS
WhatsApp bank statement CPaaS

Protect transactions

CPaaS for banking

Make security simple with one-time PINs (OTPs) for reliable two-factor authentication (2FA) via SMS or WhatsApp. Send e-receipts and helpful alerts to confirm transactions.

Secure customer data

A2P CPaaS banking

Alert your customers on any suspicious activity and help them take immediate action.

Send verification codes, offer password updates, and enable password-less logins (including biometrics).

Increase customer engagement

Loan application SMS

Let your customers conduct their banking when, where, and how they choose. Automate loan application processes and increase conversion rates.

Enhance customer support

WhatsApp bank statement CPaaS

Respond to their requests in real time, and keep them updated on their account status. Deliver personalized customer service thanks to a 360° view of all your communication channels.

Help your customers confirm and recover their accounts seamlessly.

Get in touch

Related resources

Case study

How we enabled multichannel communications for a major multinational bank.

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How to take advantage of enterprise messaging in 2022.

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Ready to explore more solutions?

Cloud Communications

Create immediate and meaningful interactions with your customers, partners and employees

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​Fraud prevention​

Benefit from a comprehensive range of proactive fraud detection and prevention solutions covering voice, messaging, and roaming.

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Cloud Connect​

Direct and secure connections between your business premises and the data centers of major cloud service providers, such as AWS, Microsoft Azure, and Google Cloud.

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A2P messaging

Easily integrate application-to-person SMS communications into your campaigns and workflows.

Learn more

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