Communications Platform as a Service
Secure communications and build trust
Strike the perfect balance between security and usability in the banking and financial services industry
Enhance digital banking for your customers
Customers expect more from their banks
Meet your customers' heightened expectations through digitalization
Customers prioritize their security
But the challenge is to combine it with frictionless passive authentication
Retention is driven by customer experience
Customers won’t hesitate to switch brands after poor customer service
of customers planning to leave their bank do so because of poor customer service (Source: Temkin)
of customers say their bank’s mobile app has poor customer service (Source: The Financial Brand)
of Gen Z customers say personalized features would increase their loyalty to a bank (Source: EY)
4 in 5
people expect personalization from their banks (Source: Unblu)
Enable secure and frictionless customer experiences
With our CPaaS platform, revolutionize your communications:
Make security simple with one-time PINs (OTPs) for reliable two-factor authentication (2FA) via SMS or WhatsApp. Send e-receipts and helpful alerts to confirm transactions.
Secure customer data
Alert your customers on any suspicious activity and help them take immediate action.
Send verification codes, offer password updates, and enable password-less logins (including biometrics).
Increase customer engagement
Let your customers conduct their banking when, where, and how they choose. Automate loan application processes and increase conversion rates.
Enhance customer support
Respond to their requests in real time, and keep them updated on their account status. Deliver personalized customer service thanks to a 360° view of all your communication channels.
Help your customers confirm and recover their accounts seamlessly.