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CPaaS

Maximize the impact of your marketing campaigns

Build meaningful relationships with your retail customers wherever they are in the world

Talk to an expert

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Customer experience is the no. 1 priority for retailers

Competition for customers has never been more intense

Providing the best customer experience (CX) is a necessity for retailers who want to thrive.
Customer expectations have never been higher

Your customers demand personalization and a frictionless customer service experience.
Cultivating customer loyalty is essential

The quickest way to lose customers is through bad CX.

86%

of customers are willing to pay more for a great customer experience

PWC

71%

of buyers are frustrated that their shopping experience is impersonal

Segment

90%

of customers have had poor experiences seeking customer support on mobile

Software Advice

95%

of customers share bad experiences with others

Zendesk

Deliver engaging customer experiences

Revolutionize your communications with our CPaaS platform.

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CPAAS

CPAAS

Elevate your e-commerce customer journey with BICS MESO®

Video

Elevate your e-commerce customer journey with BICS MESO®

Secure and fast user identification with Bancontact Payconiq Company

Case Study

Secure and fast user identification with Bancontact Payconiq Company

BICS teams with Bancontact Payconiq Company to deliver multi-factor authentication on the new Payconiq by Bancontact app

Press Release

BICS teams with Bancontact Payconiq Company to deliver multi-factor authentication on the new Payconiq by Bancontact app

Programmable communications for two-way authentication

Case Study

Programmable communications for two-way authentication

marketing cpaas customer engagement

Marketing

Radically transform your global marketing campaigns with personalization and easy integrations.

operation teams cpaas

Operations

Run operations and service fulfillment seamlessly. See your business grow and advance with coordinated and collaborative communications

CPaaS customer service

Customer service

Deliver exceptional customer service anywhere, anytime, and watch your retention rates grow.

cloud communications for workers, customers and partners

Cloud Communications

Create immediate and meaningful interactions with your customers, partners, and employees