Drive sales, increase retention, reduce churn.
Launch engaging multichannel marketing campaigns.
Increase customer retention with personalized messaging.
Prompt customers to action with push notifications and relevant alerts.
BICS CPaaS platform
Your customer engagement toolbox. Bring campaigns to life with multichannel communications delivered globally.
Maximize customer engagement, enable and secure transactions, and optimize customer support
Optimize operations, authenticate users, verify transactions.
Unify your systems and integrate your tech stack with a single global network.
Protect and securely authenticate your users.
Rest assured with guaranteed data security and GDPR compliance.
Enhance customer support and improve resolution time.
Decrease call handling times and automate customer support with interactive voice response (IVR).
Get a consolidated view of all your communications and manage your agents’ schedules from a single platform.
Connect your users while safeguarding their identities with number masking.
Start building solutions across multiple channels
Send timely and relevant communications to your customers.
Develop rich conversations with multimedia.
Quickly connect with your customers when they need it the most.
Leverage the world’s most popular app for your business.
A simple and secure customer engagement platform
Campaign orchestration tools
Easily build and launch large global campaigns.
User-friendly dashboards for full visibility and control of your campaigns.
Keep your business and customers safe.
B2C engagement modules
Engage, interact, connect, and verify your customers.
With the new Payconiq by Bancontact application, our customers get the same reliable payments but with a more user-friendly experience. Customer security is always a priority, and these processes need to be reliable and seamless. That is why we selected BICS – a proven and trusted partner in the communications space.
Chief Technology Officer at Bancontact Payconiq Company
In the event of a disaster, communications need to be quick and reliable – delays of even seconds can change lives. BICS, one of the strongest communications networks in the world, helps us to support organizational resilience in even more communities, businesses, and countries.
SVP of Business Development, Partners & Alliances | Everbridge
Retail and e-commerce
Banking and financial services
Travel and hospitality
Deliver a white-label CPaaS platform to your customers
Partner with us to resell our solution to your customers
Completely white-label the platform to your branding.
Create and manage users.
Quickly integrate through plugins and communication APIs.
Assign numbers and control service permissions.
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Ready to explore more solutions?
Radically transform your global marketing campaigns with personalization and easy integrations.
Run operations and service fulfillment seamlessly. See your business grow and advance with coordinated and collaborative communications
Deliver exceptional customer service anywhere, anytime, and watch your retention rates grow.
Create immediate and meaningful interactions with your customers, partners, and employees