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Drive sales, increase retention, reduce churn. -
Launch engaging multichannel marketing campaigns. -
Increase customer retention with personalized messaging. -
Prompt customers to action with push notifications and relevant alerts.
Maximize customer engagement, enable and secure transactions, and optimize customer support
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Marketing
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Operations
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Customer service
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Optimize operations, authenticate users, verify transactions. -
Unify your systems and integrate your tech stack with a single global network. -
Protect and securely authenticate your users. -
Rest assured with guaranteed data security and GDPR compliance.
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Enhance customer support and improve resolution time. -
Decrease call handling times and automate customer support with interactive voice response (IVR). -
Get a consolidated view of all your communications and manage your agents’ schedules from a single platform. -
Connect your users while safeguarding their identities with number masking.
A simple and secure customer engagement platform
Campaign orchestration tools
Easily build and launch large global campaigns.
Self-management consoles
User-friendly dashboards for full visibility and control of your campaigns.
Security
Keep your business and customers safe.
B2C engagement modules
Engage, interact, connect, and verify your customers.
With the new Payconiq by Bancontact application, our customers get the same reliable payments but with a more user-friendly experience. Customer security is always a priority, and these processes need to be reliable and seamless. That is why we selected BICS – a proven and trusted partner in the communications space.
Bancontact Payconiq Company
Jérôme Deliège, Chief Technology Officer
In the event of a disaster, communications need to be quick and reliable – delays of even seconds can change lives. BICS, one of the strongest communications networks in the world, helps us to support organizational resilience in even more communities, businesses, and countries.
Everbridge
Dominic Jones, SVP of Business Development, Partners & Alliances
Deliver a white-label CPaaS platform to your customers
Partner with us to resell our solution to your customers
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Completely white-label the platform to your branding.
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Create and manage users.
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Quickly integrate through plugins and communication APIs.
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Assign numbers and control service permissions.
Get in touch
Marketing
Transform your marketing campaigns with CPaaS. Discover the power of personalization and simplify your delivery with easy integrations.
Operations
Discover CPaaS for operations teams. Add a layer of security to your solutions and optimize your operations.
Customer service
Your customers demand a great customer experience. Make it easy for them to get in touch from their favorite channels at any time.
Cloud Communications
Remote and hybrid work is the new normal, adopt cloud communications to operate seamlessly and efficiently worldwide.
