Case Study
Built to provide value at every stage of your customer journey
Work smarter, not harder. Centralize all the communication channels your customers love, from SMS and Voice to WhatsApp and RCS.
Orchestrate global campaigns from one user friendly dashboard without writing a single line of code.
Deliver impactful marketing campaigns
Drive sales, increase retention, reduce churn.
- Launch engaging multichannel marketing campaigns
- Increase customer retention with personalized messaging
- Prompt customers to action with push notifications and relevant alerts
Streamline and secure your business
Optimize operations, authenticate users, verify transactions
- Unify your systems and integrate your tech stack with a single global network
- Protect your users with two factor authentication (2FA)
- Rest assured with guaranteed data security and GDPR compliance
Increase customer satisfaction
Deliver stellar customer support and improve resolution time
- Decrease call handling times and automate customer support with interactive voice response (IVR)
- Get a consolidated view of all your customers’ communications from a single platform and improve service levels
- Connect your users while safeguarding their identities with number masking
A simple and secure customer engagement platform
B2C engagement modules
Campaign orchestration tools
Self-management consoles
Security
Personalized customer experiences across industries
Retail and e-commerce
92% of consumers say a positive customer experience will make them more likely to purchase again (Salesforce)
Send your customers the right message at the right time to encourage sales. Improve your customer service from purchase to delivery by building multichannel campaign flows.
Banking and financial services
25% of consumers won’t use digital banks because of security concerns (Pymnts)
Strike the perfect balance between security and user-friendliness. Enable easy authentication, send alerts on suspicious activity, and safely deliver important documents on your customers’ favorite channels.
Travel and hospitality
65% of consumers reported a negative experience when calling a travel or hospitality brand (Next Caller)
Provide your customers with a frictionless experience with services like live updates or flight rescheduling. Make it easy for your customers to contact you when things go wrong, from whichever channel they want.
Deliver a white-label CPaaS platform to your customers
Partner with us to resell our solution to your customers:
- Completely white-label the platform to your branding
- Create and manage users
- Easily integrate with your systems through plugins and APIs
- Assign numbers and control service permissions
Put automation to work with APIs
Integrate advanced communication features, from authentication to number masking and text-to-speech into your existing apps and systems. Automate business communications to deliver a superior experience to your end users.
Get in touch!
Ready to explore more solutions?
Related resources
External Recognition
Industry recognitions for Cloud Communications and CPaaS
Read more
Video
Why should enterprises adopt CPaaS technology?
Watch here
Video
