Connecting people, applications, and devices. Worldwide.

BICS is your global gateway to digital transformation.

Innovation born from experience

Connect people​

Future-proof your business communications with rich and reliable communication workflows.

Connect applications

Fully integrate your platforms and channels with telecoms – whether it is voice, messaging, or numbers.

sim-card

Connect things​

Use our global eSIM technology for your international IoT projects.

A complete communications toolbox for enterprises

A complete multi-channel solution for all your customer service, engagement, and collaboration requirements. Powered by a global network.

Connect​

Connect with your customers wherever they are.

direct access1

Engage​

Deliver personalized marketing campaigns and track their success.

Security

Authenticate​

Seamlessly verify customers as they log on to platforms.

Flexibility

Support​

Facilitate customer service from multiple channels.

BICS has been named an official partner for Microsoft Teams

Discover how to easily integrate carrier-grade calling into your Microsoft Teams environment

July 2022

Ooredoo Group enhances customer experience with new solutions in artificial intelligence, machine learning, and fraud protection

The multi-year agreement with BICS to manage voice services across group operations “anticipates needs of new communications ecosystems”, says Ooredoo Group Managing Director and CEO

EU mobile operators must do more to ease voice communication between Ukraine and Europe

An open letter from Matteo Gatta, CEO of BICS, to EU mobile operators

February 2022

5G to unleash a digital revolution that will power Industry 4.0

Enterprises set to deliver a faster, better service with a simpler 5G path from BICS

Press Release

Massive growth in machine roaming shows impatience for 5G enabled IoT

Communications platform company BICS reports 44% YoY increase in global machine roaming on its network

December 2021

BICS acquires 3m Digital Networks in its transition to a communications platform company

The CPaaS specialist acquisition completes BICS' offering with an omnichannel communications platform

"Our partnership with BICS allows us to both further improve customer experience and to strengthen our core services, to ensure we can meet and exceed our commitments to customers in the years to come."

Sheikh Mohammed Bin Abdulla Al Thani
Deputy Group Chief Executive Officer, Ooredoo

"We needed to find a robust roaming solution to improve connectivity between on-board staff abroad, and control centers, ultimately improving our punctuality and customer service standards."

Fritz Schranz
Product Manager at SBB (Swiss National Rail)

"EasyConnect VoIP is the solution we were looking for: Excellent quality and good prices. Making the most of one of the widest A-Z routing networks, it provides stable termination services. One more advantage: quick interconnection!"

RoConnect

“Creating and managing such a complex set of international agreements with multiple parties was not matching our affordable connectivity proposition. BICS’ instant API-based provisioning gave us instant access to phone numbers across key strategic markets. This enabled us to focus on our core business strategies without worrying about the technical and legal complexities”

Alex Botteri
CEO at Ring4

"Reinforcing the focus on fraud protection, Swisscom has chosen the innovative FraudGuard service from its long-standing partner BICS’ to help block fraudulent international call attempts, in and out of our network, proactively as an additional benefit to the other functionalities of the solution."

Reto Meier
Fraud Manager at Swisscom

“Through this new agreement with BICS, the pan-African footprint of our EUTELSAT 8 West B satellite will provide business continuity for telecom operators and service providers in challenging environments. This cost-effective, unique, and on-demand solution will automatically secure customer traffic, protecting their services and Quality of Service reputation.”

Michel Azibert
Chief Commercial and Development Officer at Eutelsat

“With BICS, we could successfully address the urgent needs of our client, scaling capacity within days without compromising on quality of service. We are now looking to implement more of BICS’ capacity solution suite to keep pace with customer demand for increased bandwidth.”

Cornelius Maiyo
Project manager at WIOCC

"With locations in Germany and Tokyo, as well as customers across the world, German Bionic is a global company that required a global partner to deliver global connectivity – through our collaboration with BICS, the Cray X can be deployed, enhanced, and managed by a growing number of customers across the world.”

Norma Hoeft
Head of IoT at German Bionic

“Swazi Mobile selected BICS for its excellency in delivering complex roaming projects in a very short time, as well providing premium roaming services thanks to its worldwide footprint."

Wandile Mtshali
CEO of Swazi Mobile

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