CPaaS

Deliver exceptional customer service anytime, anywhere ​

Save money, lower resolution times, and increase customer satisfaction with instant, personalized multi-channel communications​ ​

Talk to an expert
CPaaS customer service

Make interacting with your brand an awesome experience​

  • channel

    Customers demand flexibility​

    Give your customers the choice in terms of how they contact you. Whether they want to call or text, adopt a multi-channel approach to customer support.​

  • speed

    Clients expect instant responses​

    Automate responses for 24/ 7 support. Give your customers access to self-service tools so they can find the quick answers they need.

  • telco_number-masking

    Customers worry about their personal data​

    Keep conversations convenient and safe with number masking to protect identities and prevent unwanted communications.

32%

of customers will stop doing business with a brand they loved after just one bad experience

Clari

54%

of people make purchasing decisions based on customer service

Gladly

94%

of customers say they’ll buy more from companies with good customer service

Qualtrics

90%

of respondents stated that the quality of a company’s customer service plays a role in whether they remain loyal to a business or not

Microsoft

Build loyalty and see real business growth with flawless customer support 24/7, anywhere in the world​

Upgrade your customer support

Communicate with your customers safely on multiple platforms. Mask numbers for anonymized interactions. Keep track of exchanges and increase sales via relevant offers. Blend your brand identity into every interaction.

Save money and reduce churn​

Poor customer support costs money via lost revenue from uncaptured sales and churn. Record calls, monitor, analyze, and discover room for improvement. Lower ad spending and focus on retention. Save on refunds with excellent customer service.​

Get tickets sorted quicker and increase satisfaction​

Automate basic queries with IVR, relieve pressure on agents, and decrease call queuing and call handling times with self-service features. View your customer’s past exchanges in one place and show them you are aware and care. ​

Get in touch

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