Case Study
It’s all about the experience
From seamlessly onboarding customers, to unifying your communication and collaboration platforms to suit today’s hybrid workplace.
Whatever your business, BICS’ fully–owned global network and solution portfolio enables communications across continents, delivering optimized performance in all geographies.
Banks and financial services
Offer security-focused customer experiences with timely alerts and identity verifications.
Cloud communications service provider
Cloud-based communications solutions to drive innovation and take your customer service, customer engagement, and collaboration to the next level.
Retail and ecommerce
Build personalized experiences and engage your customers through multi-channel communications.
Utilities and logistics
Design the perfect solution to efficiently communicate every step of the way.
Given the ever-growing demand for CPaaS and Unified Communications among enterprises, numbers are going to be an increasingly crucial part of how businesses communicate in the near future. We salute BICS’ contribution to enabling digital communications globally and we trust that our partnership will bring communication providers worldwide peace of mind. Our work with BICS will help them optimize lifecycle management with faster service and increased agility.
Mark Cox
Thanks to their in-depth market knowledge, the BICS porting team supported us every step of the way and brought us the results we needed, without the usual complexity. Porting rarely happens without obstacles, but the BICS porting team are experts and got us through the complex process quickly and efficiently.
Alain Rodriguez
Creating and managing such a complex set of international agreements with multiple parties was not matching our affordable connectivity proposition. BICS’ instant API-based provisioning gave us instant access to phone numbers across key strategic markets. This enabled us to focus on our core business strategies without worrying about the technical and legal complexities.
Alex Botteri
Cloud Numbers
Easy to provision, easy to use: getting closer to your customers has become easier.
Accelerate your digital communication strategies with local, mobile, and toll-free numbers in more than 120 countries.
PSTN as a service (SIP Trunking)
Replace your old telecoms infrastructure and fixed lines. Bring your own carrier with BICS’ PSTN replacement solution.
Integrate your voice and data communications on a single global platform. Compliantly configure your programmable numbers for outbound usage with BICS SIP Trunking.
Application-to-Person (A2P) SMS
Integrate SMS into your workflows and launch global campaigns, with advanced and customizable APIs.
From activating two-factor authentication to sending timely promotional messages, make sure your customers get the message every time.
Programmable voice and SMS
Enable two-way voice and messaging communications at scale. Open up conversations with your customers wherever they are in the world with fully customizable APIs for voice and SMS.
Benefit from BICS’ footprint and experience
Unparalleled coverage
With a global carrier-grade infrastructure of 330,000 km covering over 180 countries, 25 sea-cables, more than 140 points-of-presence and all major internet exchanges, BICS’ network is unrivalled.
Scale as you grow
Easily scale your local presence in every geography, while maintaining quality and operating efficiencies.
Accelerate hybrid cloud transformation through direct and secure connectivity with the world’s major internet providers
Build the solution you need
Deliver intuitive customer experiences in more than 120 countries with our multi-channel communications platform, fully customizable APIs, and a user-friendly management portal. Automate any aspect of your global communications and simplify operations by integrating your collaboration, customer engagement, and customer service applications and workflows.
Alert Reminder Notifications (ARN)
Text-to-speech
Announcements
OTP (One-time PIN)
Ready for the next level? Become a partner
Develop new products or services and monetize them effectively through a flexible reseller module. Tap into new markets. Reach new customers. Create new revenues.
Get in touch
Related resources
External Recognition
Industry recognitions for Cloud Communications and CPaaS
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