It’s all about the experience
From seamlessly onboarding customers, to unifying your communication and collaboration platforms to suit today’s hybrid workplace.
Whatever your business, BICS’ fully–owned global network and solution portfolio enables communications across continents, delivering optimized performance in all geographies.
Banks and financial services
Offer security-focused customer experiences with timely alerts and identity verifications.
Cloud communications service provider
Cloud-based communications solutions to drive innovation and take your customer service, customer engagement, and collaboration to the next level.
Retail and ecommerce
Build personalized experiences and engage your customers through multi-channel communications.
Utilities and logistics
Design the perfect solution to efficiently communicate every step of the way.
Ready for the next level? Become a partner
Develop new products or services and monetize them effectively through a flexible reseller module. Tap into new markets. Reach new customers. Create new revenues.
Build the solution you need
Deliver intuitive customer experiences in more than 120 countries with our multi-channel communications platform, fully customizable APIs, and a user-friendly management portal. Automate any aspect of your global communications and simplify operations by integrating your collaboration, customer engagement, and customer service applications and workflows.
Alert Reminder Notifications (ARN)
Reduce no-shows and send timely alerts to your customers.
Create natural sounding speech in a range of languages.
Quickly and reliably distribute mass notifications to a large audience.
OTP (One-time PIN)
Activate two-factor authentication to verify your users’ identity.
Improve customer support with high-quality recordings of voice calls.
Verify your customers in seconds with no interaction required.
Easy to provision, easy to use: getting closer to your customers has become easier.
Accelerate your digital communication strategies with local, mobile, and toll-free numbers in more than 120 countries.
Programmable voice and SMS
Enable two-way voice and messaging communications at scale. Open up conversations with your customers wherever they are in the world with fully customizable APIs for voice and SMS.
PSTN as a service (SIP Trunking)
Replace your old telecoms infrastructure and fixed lines. Bring your own carrier with BICS’ PSTN replacement solution.
Integrate your voice and data communications on a single global platform. Compliantly configure your programmable numbers for outbound usage with BICS SIP Trunking.
Benefit from BICS’ footprint and experience
With a global carrier-grade infrastructure of 330,000 km covering over 180 countries, 25 sea-cables, more than 140 points-of-presence and all major internet exchanges, BICS’ network is unrivalled.
Scale as you grow
Easily scale your local presence in every geography, while maintaining quality and operating efficiencies.