Enabling digital cloud communications. Globally.

Create immediate and meaningful interactions with your customers, partners and employees.

It’s all about the experience

From seamlessly onboarding customers, to unifying your communication and collaboration platforms to suit today’s hybrid workplace.
Whatever your business, BICS’ fullyowned global network and solution portfolio enables communications across continents, delivering optimized performance in all geographies.

Banks and financial services

Offer security-focused customer experiences with timely alerts and identity verifications.

Cloud communications service provider

Cloud-based communications solutions to drive innovation and take your customer service, customer engagement, and collaboration to the next level.

Retail and ecommerce

Build personalized experiences and engage your customers through multi-channel communications.

Utilities and logistics

Design the perfect solution to efficiently communicate every step of the way.

Cloud Numbers

Easy to provision, easy to use: getting closer to your customers has become easier.

Accelerate your digital communication strategies with local, mobile, and toll-free numbers in more than 120 countries.

DCS cloud numbers

PSTN as a service (SIP Trunking)

Replace your old telecoms infrastructure and fixed lines. Bring your own carrier with BICS’ PSTN replacement solution.

Integrate your voice and data communications on a single global platform. Compliantly configure your programmable numbers for outbound usage with BICS SIP Trunking.​

PSTN comms

Application-to-Person (A2P) SMS

Integrate SMS into your workflows and launch global campaigns, with advanced and customizable APIs.

From activating two-factor authentication to sending timely promotional messages, make sure your customers get the message every time.

CPaaS travel CX A2P

Programmable voice and SMS

Enable two-way voice and messaging communications at scale. Open up conversations with your customers wherever they are in the world with fully customizable APIs for voice and SMS.

woman phone2
Cloud numbers coverage map

Benefit from BICS’ footprint and experience ​

Unparalleled coverage

With a global carrier-grade infrastructure of 330,000 km covering over 180 countries, 25 sea-cables, more than 140 points-of-presence and all major internet exchanges, BICS’ network is unrivalled.

Scale as you grow

Easily scale your local presence in every geography, while maintaining quality and operating efficiencies.​

20+

years of experience in international communications​

120+

countries with number ranges

10 million

cloud numbers

20,000

area codes

21 billion

international voice minutes carried across BICS’ network every year

20.5 billion

messages carried across BICS’ network every year

Accelerate hybrid cloud transformation through direct and secure connectivity with the world’s major internet providers

Build the solution you need

Deliver intuitive customer experiences in more than 120 countries with our multi-channel communications platform, fully customizable APIs, and a user-friendly management portal. Automate any aspect of your global communications and simplify operations by integrating your collaboration, customer engagement, and customer service applications and workflows.

Alert Reminder Notifications (ARN)​

Reduce no-shows and send timely alerts to your customers.​

Text-to-speech

Create natural sounding speech in a range of languages.

Announcements

Quickly and reliably distribute mass notifications to a large audience.​

OTP (One-time PIN)

Activate two-factor authentication to verify your users’ identity. 

Ready for the next level? Become a partner

Develop new products or services and monetize them effectively through a flexible reseller module. Tap into new markets. Reach new customers. Create new revenues.

Get in touch

Related resources

Whitepaper

How to take advantage of enterprise messaging in 2022.

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Whitepaper

Protect your cloud infrastructure from the growing threat of fraud.

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Case study

How we enabled multi-channel communications for banking

Read more

Ready to explore more solutions?

A2P messaging

Easily integrate application-to-person SMS communications into your campaigns and workflows.

Learn more

Cloud Connect

Direct and secure connections between your business premises and the data centers of major cloud service providers, such as AWS, Microsoft Azure, and Google Cloud.

Learn more

Operator Connect for Microsoft Teams

Enable best-in-class seamless and integrated PSTN calling to your Microsoft Teams environment.

Learn more

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