It’s all about the experiences
From seamlessly onboarding customers, to unifying your communication and collaboration platforms to suit today’s hybrid workplace. Whatever your business, BICS’ fully–owned global network and solution portfolio enables communications across continents, delivering optimized performance in all geographies.
Banks and financial services
Offer security-focused customer experiences with timely alerts and identity verifications.
Cloud communications service provider
Cloud-based communications solutions to drive innovation and take your customer service, customer engagement, and collaboration to the next level.
Cloud-based communications solutions to drive innovation and take your customer service, customer engagement, and collaboration to the next level.
Build personalized experiences and engage your customers through multi-channel communications.
Utilities and logistics
Design the perfect solution to efficiently communicate every step of the way.
Global Network Maps
86
of customers are willing to pay more for a great customer experience (Source: PWC)
65%
of consumers reported a negative experience when calling a travel or hospitality brand (Source: Next Caller)
72%
of travelers will choose a hotel with a high guest review score over a lower price (Source: Expedia)
61%
of customers would switch to a competitor after one bad experience (Source: Zendesk)
Transform your digital telephony with a leading and established global telecom provider
- Global numbers coverage
- Industry-leading SIP trunking service
- Mobile DIDs / long codes
- A2P messaging
- Telco connectivity to any public cloud
- Encryption and security
EasyConnect VoIP is powered by BICS
We are connecting the world by creating reliable and secure mobile experiences anytime, anywhere.
BICS is a leading international communications enabler, one of the key global voice carriers, and the leading provider of mobile data services worldwide. Our solutions are essential for supporting the modern lifestyle of today’s device-hungry.
Global network and a strong presence in Africa, Americas, Asia, Europe and Middle East.
Our headquarters are in Brussels and we have regional offices in Bern, Madrid, Dubai, New York, San Francisco, and Singapore, a satellite office in Beijing and local representation in Accra, Miami, Montevideo, Nairobi, and Toronto.
Highest quality or highest value
Our team can help you unlock the full potential of your offering
First class VoIP
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Highest Quality
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CLI Guarantee
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Global coverage
Business class VoIP
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Cost driven
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Market Quality
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Global Coverage
Business class VoIP
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Cost driven
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Market Quality
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Global Coverage
Frequently Asked Questions
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Extensive international connectivity for voice, messaging and data
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Meet our leadership team
Mikaël Schachne
Chief Revenue Officer Enterprise Sales
Divya Ghai Wakankar
VP Strategy and Corporate Development
Jorn Vercamert
VP Customer Solutions & Products
Guillaume Boutin
CEO, Proximus Global
Full service solutions to transform businesses and communications
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Marketing
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Operators
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Launch engaging multichannel marketing campaigns
Customers have no issue switching brands and will shop around for the best deal -
Increase customer retention with personalized messaging
Customers have no issue switching brands and will shop around for the best deal -
Prompt customers to action with push notifications and relevant alerts
Prompt customers to action with push notifications and relevant alerts
Everything you need to get connected
Accelerate your cloud transformation. Establish direct, secure connectivity between your premises and your cloud service provider’s data center.
140+
PoPs for interconnections
40+
IXPs for easy, direct access
15+
cloud service providers supported
4
protection schemes availabale
Interested to learn more about MVNO’s?
Our team can help you unlock the full potential of your offering, efficiently and professionally!
- Advanced end-to-end traffic monitoring, reporting and business intelligence tools
- 360° visibility across your network and roaming traffic performance
- We analyze over 2 billion records in near-real time every day
Get in touch
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Extensive international connectivity for voice, messaging and data
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