IoT testing upfront. Troubleshooting when it matters.

BICS Device Lab delivers expert IoT testing to validate SIM behavior, roaming, and network compatibility, and to troubleshoot issues in devices already deployed.

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IoT testing upfront. Troubleshooting when it matters.
Test connectivity in real network environments

Test connectivity in real network environments

Traditional validation checks device functionality. BICS focuses on how IoT devices actually connect and operate across live networks. Through controlled scenarios including roaming events, fallback behavior, our experts perform advanced testing including NB-IoT and LTE-M testing to uncover issues that usually appear only after deployment.

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Why is connectivity testing critical for IoT deployment success?

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What is the BICS Device Lab?

BICS Device Lab is a specialized IoT testing service offering designed to evaluate device connectivity readiness before global deployment.

Instead of generic validation, the service focuses on real network behavior, including SIM interaction, roaming performance, specific NB-IoT and LTE-M operations, and operator compatibility.

Beyond pre‑deployment validation, BICS Device Lab also supports customers experiencing live device issues. Our experts replicate real network conditions to diagnose failures, roaming inconsistencies, SIM behavior problems, or unexplained connectivity drops already occurring in the field.

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What we test in the Device Lab

  • SIM connectivity validation

  • RAT and fallback scenario testing

  • Core network and connectivity management testing

Reliable connectivity starts with correct SIM behavior. BICS performs detailed IoT device testing to ensure devices properly interact with networks across regions and roaming environments.
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    IMSI rotation validation across operators
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    Forbidden PLMN detection and recovery checks
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    Network latch time measurement
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    STK compatibility verification
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    Device, modem, and applet log analysis
IoT devices must transition smoothly between radio technologies depending on coverage. BICS conducts advanced NB-IoT and LTE-M testing to validate fallback logic and connectivity continuity.
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    NB-IoT and LTE-M operational validation
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    Fallback scenarios between NB-IoT, LTE-M and legacy networks
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    eDRX and PSM behavior evaluation
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    Coverage transition simulations
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    Multi-RAT configuration testing
Beyond radio access, device behavior depends on how it interacts with the core network. BICS executes structured IoT testing to verify portfolio handling and connectivity management actions under real scenarios.
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    MQTT, CoAP, and LwM2M protocol validation
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    APN configuration behavior checks
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    Endpoint enable/suspend testing
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    Network and RAT barring simulation
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    OTA and roaming profile switching validation
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    eSIM Profile management (both Consumer and M2M)
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    BIP Data Channel support to leverage SGP.02/.22/.32 technologies

How the BICS Device Lab works

BICS follows a structured approach to IoT testing services, combining device expertise with real network simulation. Each evaluation is tailored to your deployment scenario, ensuring devices are tested against practical connectivity conditions rather than theoretical setups. The process helps teams validate readiness, optimize configurations, and move toward deployment with confidence.

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What do you receive after the Device Lab evaluation?

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Detailed connectivity recommendations

BICS provides actionable configuration guidance covering APN setup, RAT priorities, and connectivity parameters discovered during IoT device testing.

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Comprehensive technical test report

Each engagement includes logs from device, modem, and network interactions, offering clear visibility into results from structured IoT device performance testing. SIM traces will be captured all along the test scenarios, ensuring a smooth interoperability device/SIM.

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Expert debrief session

The dedicated session with Device Lab specialists explains findings, risks, and optimization opportunities to support informed deployment decisions through IoT testing services.

Built for teams preparing connected device deployments

IoT product teams

Validate connectivity behavior early in development using structured IoT testing services designed for deployment readiness.

Device manufacturers

OEMs and ODMs can perform repeatable IoT device testing across modem variants and firmware versions before commercialization.

Connectivity engineers

Analyze SIM behavior, fallback logic, and network interactions through expert-led testing IoT devices workflows

Enterprises scaling globally

Organizations launching cross-border solutions can validate roaming and operator compatibility with advanced IoT testing.

NB-IoT/LTE-M solution providers

Evaluate device behavior under real NB-IoT and LTE-M constraints using specialized NB-IoT testing and LTE-M testing scenarios.

Innovation teams

Prototype confidently by validating connectivity assumptions early through structured IoT device performance testing.

What do you need to start Device Lab testing?

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Provide a test-ready device

Devices should be fully operational and ready for connectivity evaluation. This allows BICS to perform accurate IoT device testing aligned with real deployment behavior and expected network interactions.

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Enable device interaction and diagnostics

Access through AT commands enables detailed analysis during testing IoT devices, allowing experts to evaluate modem responses, connectivity events, and configuration behavior throughout testing. Devices should include a plastic SIM slot to enable detailed trace analysis during connectivity evaluation.

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Collaborate during evaluation

Customer support during testing helps clarify firmware or configuration questions quickly. This collaboration ensures efficient execution of IoT testing services and accurate interpretation of results.

How do organizations use the BICS Device Lab?

Pre-deployment validation

Before launching internationally, organizations use Device Lab to confirm connectivity readiness under realistic network conditions. Structured IoT testing ensures devices behave consistently across operators and technologies.

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    Validate SIM and roaming behavior
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    Confirm network compatibility early
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    Identify configuration issues before rollout
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    Reduce post-launch troubleshooting
How do organizations use the BICS Device Lab?

Multi-device and modem evaluation

Manufacturers often release devices using different modem models or firmware versions. BICS performs repeatable IoT device testing to compare performance and ensure consistent connectivity behavior across variants.

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    Compare modem firmware performance
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    Validate fallback scenarios
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    Test multiple device configurations
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    Support scalable product launches
How do organizations use the BICS Device Lab?

Reactive troubleshooting & issue replication

When devices behave unexpectedly in the field (intermittent connectivity, unexpected detach, roaming failures, or abnormal modem behavior) BICS Device Lab can replicate the issue under controlled conditions. This helps teams:

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    Reproduce field issues inside the lab
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    Isolate SIM, modem, or network‑interaction faults
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    Validate firmware fixes
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    Avoid prolonged trial‑and‑error testing in production environments
How do organizations use the BICS Device Lab?

Cross-border mobility scenarios

Devices operating across countries must maintain stable connectivity during network transitions. Through advanced NB-IoT testing and LTE-M testing, BICS simulates roaming and mobility events to validate real-world behavior.

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    Simulate country and operator changes
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    Validate roaming transitions
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    Measure connectivity recovery time
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    Improve reliability for mobile deployments

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Outcomes

IoT testing delivers insights that directly impact performance, reliability, and rollout success.

80+

80+ test cases executed: BICS tests devices across key connectivity scenarios (SIM interaction, fallback logic, and network events) to ensure launch readiness.

2m 40s

Up to 2m 40s faster network latch time: Testing-driven optimizations reduce connection delays, improving responsiveness and service quality.

Frequently asked questions about Device Lab testing

  • What types of devices can be tested?

    BICS supports a wide range of connected devices using cellular and LPWAN technologies. This includes devices operating on NB-IoT, LTE-M, and multi-RAT configurations. The IoT testing process focuses on connectivity behavior rather than application functionality, ensuring devices perform correctly across operator networks.

  • How long does device testing take?

    Testing duration depends on device complexity and deployment scenarios. Most IoT testing services engagements are completed after defining use cases and executing structured connectivity evaluations, followed by the delivery of a detailed report and an expert debrief session.

  • What issues can the Device Lab detect early?

    The Device Lab identifies connectivity risks, including SIM misconfiguration, roaming inconsistencies, fallback failures, power-saving mode issues, and slow network attachment.
    Through structured IoT device testing, these problems can be resolved before large-scale deployment.

  • How is this different from application or QA testing?

    Traditional QA validates software functionality. BICS focuses on network and connectivity validation. The service evaluates how devices interact with SIM profiles, operator networks, and protocols through specialized testing IoT devices in real deployment conditions.

  • What is required from customers to start testing?

    Customers provide a test-ready device capable of AT command interaction, along with technical support for firmware or configuration questions. These requirements allow BICS to perform accurate IoT testing services and generate reliable evaluation results.

Ensure your IoT devices are ready for global deployment

Ensure your IoT devices are ready for global deployment

Connectivity issues discovered after launch can delay projects and increase operational costs. With expert-led IoT testing, BICS Device Lab helps validate device behavior, optimize configurations, and confirm deployment readiness before scaling. Gain confidence that your devices will perform reliably across networks, regions, and technologies.

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