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Brussels – August 26, 2026 – BICS, a Proximus Global Company, and leading international communications enabler has extended its partnership with EcoVadis, a global leader in business sustainability ratings, to support responsible business communications worldwide.
With a network spanning 175,000 rated companies across 180 countries, EcoVadis provides a connected system for the entire supply chain – the global standard for measuring and understanding sustainability performance at scale. Built on a methodology aligned to UN Global Compact, GRI, and ISO 26000 standards, EcoVadis delivers trusted, comparable sustainability ratings that global organizations rely on to manage compliance, mitigate risk, and meet evolving ESG requirements. The platform assesses performance across four key themes: environment, labor and human rights, ethics, and sustainable procurement.
A connected ecosystem requires connected communications; BICS will continue to provide its cloud communications infrastructure (cloud and mobile numbering, and international voice termination) to support EcoVadis’ mission-critical ESG reporting and engagement tools worldwide.
Jaymy Teh, VP, Go-To-Market Strategy & Telco Solutions, Proximus Global, said:
We are immensely proud that through BICS’ cloud communications and voice services, we provide the backbone for the essential work EcoVadis is doing in the ESG space. The continuation of this partnership proves that trusted international communication capabilities are essential for critical use cases. By delivering reliable connectivity for hotlines and surveys, we are helping to power crucial social responsibility efforts across international and hard-to-reach markets.
EcoVadis customers rely on BICS’ cloud communications to route international voice calls to and from locations worldwide, particularly across emerging markets in Africa and Asia. BICS’ services directly underpin vital business functions for EcoVadis, not least global customer support, data-gathering surveys, and independent whistleblowing hotlines.
Maintaining an independent whistleblowing hotline is a core part of how EcoVadis assesses a company’s ethics. To get a high rating, businesses must prove that employees and outside partners have a secure, confidential way to report misconduct without fearing repercussions. By leveraging BICS’ high-quality services, EcoVadis ensures its customers benefit from the reliable global reach needed to maintain these secure compliance hotlines, even in regions with complex telecom environments.
Konstantinos Lentas, Senior Telecom Engineering Manager, EcoVadis, said:
Human rights due diligence depends on trust at scale. For three years, BICS has kept our engagement tools, surveys, and hotlines running reliably worldwide, including in the hardest-to-reach markets. That reliability lets us focus on what we do best: building the technology that brings worker voices into supply chains everywhere.
This expanded collaboration builds on a strong foundation established when EcoVadis first signed with BICS three years ago. It allows Proximus Global to demonstrate how its secure networks enable crucial corporate governance functions beyond standard connectivity.
The partnership is set to evolve through continued commercial growth and co-marketing initiatives, with both companies exploring international messaging transit to further strengthen EcoVadis’ global outreach capabilities.
About Proximus Global
Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle. Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.
For more information, visit proximusglobal.com
About EcoVadis
EcoVadis is a purpose-driven company dedicated to embedding sustainability intelligence into every business decision worldwide. With global, trusted, and actionable ratings, businesses of all sizes rely on EcoVadis’ detailed insights to comply with ESG regulations, reduce GHG emissions, and improve the sustainability performance of their business and value chain across 220 industries in 180 countries.
Leaders like Johnson & Johnson, L’Oréal, Unilever, Bridgestone, BASF, and JPMorgan are among 150,000+ businesses that use EcoVadis’ sustainability ratings, risk and carbon management tools, and e-learning platform to accelerate their journey toward resilience, sustainable growth, and positive impact worldwide.
For more information, visit ecovadis.com
Press Contact:
Name: Anita Goga
Email: bics@babelpr.com
Tel: +44 7494 784779
