CPaaS

Redefine customer communications

Exceed your customers’ expectations in the travel, hospitality, and accommodation industry

Talk to an expert
travel hospitality A2P messaging

Increasing customer retention is key

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    Customer loyalty is at an all-time low

    Customers have no issue switching brands and will shop around for the best deal.

  • customer-experience

    Customer service is more crucial than ever

    In a highly competitive market, you need to provide the best customer experience (CX) to stand out.

  • channel

    Convenience is king

    Customers expect a frictionless experience from booking to arrival, using their preferred channels of communication.

86%

of customers are willing to pay more for a great customer experience

PwC

65%

of consumers reported a negative experience when calling a travel or hospitality brand

Next Caller

72%

of travelers will choose a hotel with a high guest review score over a lower price

Expedia

61%

of customers would switch to a competitor after one bad experience

Zendesk

Radically transform your customers’ experience​ with our CPaaS platform

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