BICS Support Center

Self-manage, monitor, and control your communications at any time

Real time insights into your services’ health

Stay on track

Easy and automated trouble ticket creation tool.

direct access1


Localize faults with our troubleshooting tools. Access technical configuration and documentation as needed.

Full visibility

Find out when scheduled maintenance is planned.

Global number

+32 2 547 51 51


+1 516 254 8028


+65 3158 1045

In order to submit your ticket, please first login to our customer portal

For specific service assurance inquiries, access the escalation list

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