BICS Support Center

Self-manage, monitor, and control your communications at any time

Real time insights into your services’ health

Stay on track

Easy and automated trouble ticket creation tool.

direct access1

Self-service

Localize faults with our troubleshooting tools. Access technical configuration and documentation as needed.

Full visibility

Find out when scheduled maintenance is planned.

Global number

+32 2 547 51 51

USA

+1 516 254 8028

Singapore

+65 3158 1045

In order to submit your ticket, please first login to our customer portal

For specific service assurance inquiries, access the escalation list

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