How can retailers step up their customer experience game this holiday season?
Enterprise
Cloud Communications

November 7, 2023

4 mins read

How can retailers step up their customer experience game this holiday season?

Retailers need to effectively engage with customers this holiday season. Read how the right CPaaS customer engagement platform can optimize retail and e-commerce operations.

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5 ways communications technology can impact enterprises’ digital transformation
Enterprise
CPaaS

October 12, 2023

4 mins read

5 ways communications technology can impact enterprises’ digital transformation

From re-shaping customer interactions to facilitating remote work, communication technologies have transformed enterprises.

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How to protect your business from Artificially Inflated Traffic SMS fraud
Enterprise
CPaaS

June 26, 2023

4 mins read

How to protect your business from Artificially Inflated Traffic SMS fraud

SMS fraud is a potential threat when using 2FA through OTPs with your mobile apps. Read how to protect your business from being charged for Artificially Inflated Traffic.

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The new generation of A2P communications: everything you need to know about 10DLC in 2023
Enterprise
Cloud Communications

April 4, 2023

5 mins read

The new generation of A2P communications: everything you need to know about 10DLC in 2023

If you’re creating A2P messaging campaigns in the U.S, then you must comply with the Campaign Registry. Here’s everything you need to know about 10DLC text messaging campaigns.

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Connectivity in critical events - the role of telecommunications when people need it most
Enterprise
Cloud Communications

March 1, 2023

1 min read

Connectivity in critical events - the role of telecommunications when people need it most

Connectivity is crucial in most aspects of modern life, but nowhere is this more true than in critical events, when communication is vital.

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State of the CPaaS market: what does it mean for businesses?
Enterprise
CPaaS

November 29, 2022

7 mins read

State of the CPaaS market: what does it mean for businesses?

The growth of the CPaaS market has been triggered by multiple trends. What makes a good CPaaS provider today?

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Introducing BICS MESO® CPaaS - your new customer engagement toolbox
Enterprise
CPaaS

October 27, 2022

2 mins read

Introducing BICS MESO® CPaaS - your new customer engagement toolbox

We’re excited to launch our CPaaS platform MESO®, your new engagement toolbox to easily create multichannel communications campaigns globally

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3 ways multichannel communications can boost retail customer engagement
Enterprise
Cloud Communications

August 29, 2022

4 mins read

3 ways multichannel communications can boost retail customer engagement

Multichannel cloud communications are key for retailers to take their customer engagement to the next level.

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